Evening Reception & Student Support Assistant

Cyber Security Academy Southampton; Southampton; On-site; GBP 12,000 - 17,000; Part time

Job summary

University of Southampton Residential Services is seeking a friendly Reception Assistant to join our team at Highfield Halls of Residence. You will be the first point of contact for residents, visitors and staff, delivering a welcoming, customer-focused service during the evening shifts (20 hours per week, Mon-Fri 4.00pm–8.00pm) and supporting the supervisory team with admin tasks.

Working within a busy, supportive environment, you will liaise with the Student Hub and other university

Qualifications

• Experience in busy, customer-focused environments.
• Able to manage multiple tasks with a high standard of service.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide a welcoming and professional reception service during the evening.
• Support residents with day-to-day needs and respond to enquiries.
• Coordinate with Student Hub and other departments to ensure smooth operations.

Skills

Customer service

Organised

Strong communication

Teamwork

Tools

Computer literacy

Job description

University of Southampton Residential Services is seeking a friendly Reception Assistant to join our team at Highfield Halls of Residence. You will be the first point of contact for residents, visitors and staff, delivering a welcoming, customer-focused service during the evening shifts (20 hours per week, Mon-Fri 4.00pm–8.00pm) and supporting the supervisory team with admin tasks.

Working within a busy, supportive environment, you will liaise with the Student Hub and other university