Evening Concierge — Guest Experience & Safety Specialist

Search Consultancy LTD; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Night Concierge to provide exceptional service in East London. The successful candidate will deliver customer service, maintain safety and cleanliness, and manage amenities. The role requires meticulous attention to detail, problem-solving skills, and a valid UK driving license. This position offers the chance to support residents and visitors in a safe environment. The agency welcomes applications from all qualified candidates regardless of background.

Qualifications

• Proven experience in a customer service role.
• Strong ability to manage amenities and ensure cleanliness.
• A valid UK driving licence (Category B) for equipment operation.

Responsibilities

• Deliver exceptional customer service in person, by telephone, and via email.
• Respond to complaints and concerns professionally.
• Maintain the cleanliness and safety of external areas.
• Operate and manage amenities such as coffee and beverage facilities.
• Assist with mobilisation and risk management.

Skills

Customer service skills

Attention to detail

Problem-solving skills

Teamwork and communication

Health and safety awareness

Job description

A recruitment agency is seeking a Night Concierge to provide exceptional service in East London. The successful candidate will deliver customer service, maintain safety and cleanliness, and manage amenities. The role requires meticulous attention to detail, problem-solving skills, and a valid UK driving license. This position offers the chance to support residents and visitors in a safe environment. The agency welcomes applications from all qualified candidates regardless of background.