EV Field Service Lead: Planning & Operations

Tritium Power Solutions Limited; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading electric vehicle service provider in Coventry seeks an experienced EV Field Service Planning Lead to optimize service operations. The role involves overseeing scheduling, managing service delivery, and collaborating with teams to enhance efficiency. Ideal candidates will have experience in field service management, a strong understanding of electric vehicle technology, and excellent interpersonal skills. Join us in promoting sustainable technology in the automotive industry!

Qualifications

• Proven experience in field service management or operations planning.
• Strong analytical mindset with proactive problem-solving capabilities.
• Ability to engage effectively with diverse stakeholders in a fast-paced environment.

Responsibilities

• Oversee scheduling and planning of field service activities.
• Coordinate with technicians to optimize work assignments.
• Monitor service metrics and drive continuous improvement.
• Liaise with customers for service needs and updates.
• Manage inventory of tools and parts for field service.
• Collaborate with cross-functional teams to enhance service delivery.
• Prepare reports on service requests and technician performance.

Skills

Field service management

Electric vehicle technology

Organizational skills

Time management

Communication skills

Education

Associate degree in Business Administration or Engineering

Bachelor's degree (preferred)

Tools

Field service management software

Job description

A leading electric vehicle service provider in Coventry seeks an experienced EV Field Service Planning Lead to optimize service operations. The role involves overseeing scheduling, managing service delivery, and collaborating with teams to enhance efficiency. Ideal candidates will have experience in field service management, a strong understanding of electric vehicle technology, and excellent interpersonal skills. Join us in promoting sustainable technology in the automotive industry!