European Transport Planner & Freight Coordinator

Redwood Search; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics firm is recruiting a Transport & Freight Forwarding Coordinator to manage end-to-end transport planning across the UK and Europe. The role includes handling customer enquiries, entering shipments, providing quotes, and managing suppliers. Candidates should have experience in logistics or freight forwarding, strong communication skills, and the ability to remain calm under pressure. This position offers a competitive salary and the chance for professional development within a supportive team environment.

Benefits

Competitive salary and benefits package

Supportive team environment

Opportunity for skills development

Qualifications

• Previous experience in transport, logistics, or freight forwarding.
• Essential experience in European transport planning.
• Strong communication and customer service skills.
• Ability to prioritise and multitask under pressure.
• High attention to detail and strong organisational skills.

Responsibilities

• Manage customer enquiries and transport bookings via phone and email.
• Enter, plan, and track shipments using the transport management system.
• Provide quotations for UK, EU, and airfreight movements.
• Manage suppliers to ensure reliable transport.
• Keep customers updated on shipment progress and resolve issues proactively.

Skills

Transport planning

Customer service

Communication

Multitasking

Attention to detail

IT systems proficiency

Education

5 GCSEs including English and Maths

CPC qualification (desirable)

Tools

MS Office

Job description

A logistics firm is recruiting a Transport & Freight Forwarding Coordinator to manage end-to-end transport planning across the UK and Europe. The role includes handling customer enquiries, entering shipments, providing quotes, and managing suppliers. Candidates should have experience in logistics or freight forwarding, strong communication skills, and the ability to remain calm under pressure. This position offers a competitive salary and the chance for professional development within a supportive team environment.