Estates Support Officer - Twynham Learning Core Services

Dorset Council; Christchurch; On-site; GBP 35,000 - 40,000; Full time

Job summary

A local authority in Christchurch seeks an Estates Support Officer to manage estates operations across schools, ensuring safe and welcoming environments. The role requires strong technical knowledge in estates management, effective communication, and collaboration with various stakeholders. Ideal candidates will hold GCSEs in English and Maths, have experience in facilities management, and be willing to work flexibly. This position offers a supportive work environment with generous holiday benefits and pension contributions.

Benefits

29 days holiday leave increasing with service

Automatic membership of the Dorset Local Government Pension Scheme

Access to Employee Assistance Programme

Local discounts for staff

Free on-site parking

Qualifications

• Strong technical knowledge of estates and facilities management with practical experience.
• Experience of working with contractors including procurement and performance monitoring.
• Proficiency in IT systems to support record-keeping and reporting.

Responsibilities

• Lead estates operations across the schools for effective teaching environments.
• Coordinate compliance and maintenance activities with oversight of facilities management.
• Work closely with managers to improve operational efficiency and safety.

Skills

Technical knowledge of estates and facilities management

Communication skills

Organizational skills

Problem-solving skills

Collaboration

Education

GCSEs at grade A-C in English and Maths

Tools

IT systems for record-keeping

Job description

Start date

ASAP (subject to pre-start checks)

Contract term

Permanent

Working hours

37 hours per week. Typically, 8:00am‑4:00pm Mon‑Thurs and 8:00am‑3:30pm Friday, but flexibility to start earlier (e.g. 6am) or finish later (e.g. 8pm) occasionally to meet operational needs is essential.

Weeks per year

Year‑round contract

Grade

10

Salary range (per annum)

Support staff salary points 24 – 29: £35,412 to £39,862

Location

Core Services offices c/o The Grange School, Christchurch

Reports to

Estates Manager

About the Post

We are looking to appoint an Estates Support Officer to join our friendly and professional Twynham Learning Core Services (‘Head Office’) team. Twynham Learning is a multi‑academy trust based in the BCP (Bournemouth, Christchurch & Poole) area. Our trust currently consists of Christchurch Infant School, Christchurch Junior School, Stourfield Infant School, Stourfield Junior School, Poole High School, Twynham School, Twynham Sixth Form, The Grange School and Twynham Primary School, plus Bournemouth Bay Teacher Training Partnership (SCITT), The School Sport Partnerships (SSPs) and CPD provision through Two Rivers Institute (TRI).

We are looking for an outstanding individual who will relish the opportunity to:

• Lead estates operations across our schools ensuring the provision of warm, safe, dry and welcoming environments for teaching and learning.
• Coordinate compliance and maintenance activities across all our schools, with oversight of soft facilities management services (including cleaning) and delivery of estates projects that uphold our commitment to safety, sustainability and excellence.
• Work closely with our Caretakers, Headteachers, School Business Managers and the Core Services team to foster collaboration, ensure operational resilience, improve efficiency and effectiveness and promote a culture of safety and continuous improvement across our estate.
• Deputise for the trust’s Estates Manager as required, providing leadership and continuity across the wider estates function.
• Promote and safeguard the welfare of children and young people in accordance with our Safeguarding and Child Protection policies.

What We Can Offer You

• 29 days’ holiday leave per year, increasing to 34 days with service
• Automatic membership of the Dorset Local Government Pension Scheme
• Free, confidential access to our Employee Assistance Programme, which offers a range of counselling services plus financial, legal and practical support from qualified professionals on a range of personal issues and access to online health and wellbeing resources
• A trust-wide intranet, where we share our news, information and resources
• Local discounts negotiated on behalf of our staff e.g. gym memberships, hair and beauty salons, chiropractic care, cycle shops, restaurants, motoring services, and retail/DIY stores
• Access to national discounts on a wide variety of huge brands
• A welcoming staff room with complimentary tea and coffee available throughout the day
• Free on-site parking
• The opportunity to work within Twynham Learning; a progressive multi-academy trust
• The opportunity to work in one of the most beautiful areas of the South Coast

Who We Are Looking For

We would love to hear from you if you:

• Have GCSEs at grade A‑C in English and Maths (or equivalent qualifications/grades)
• Have strong technical knowledge of estates and facilities management with practical experience in maintenance, compliance and project delivery
• Understand key statutory compliance requirements in education settings
• Have experience of working with contractors including procurement and performance monitoring
• Are professional and positive, upholding high standards in all activities with a key focus on safety and sustainability
• Have a collaborative mindset, excellent communication and interpersonal skills and strong organisational and problem‑solving skills
• Are proficient in IT systems to support record‑keeping and reporting
• Have a proactive approach to managing both planned and reactive tasks
• Hold a full UK driving licence and have access to a vehicle suitable and insured for business use
• Are willing to work flexibly, including out‑of‑hours support in response to emergencies or operational needs.

You will also be keen to live our Twynham Learning employee values which are:

• Aim high
• Keep improving
• Don’t leave anyone behind
• See the bigger picture

Any questions?

To discuss the post or your application, please email us at [e-mail]

How To Apply

To apply for this vacancy, please submit a Job Application Form and Diversity Questionnaire by email to: [e-mail]

Only applications made using our own official application form will be accepted. You can download the form and questionnaire here: http://www.twynhamlearning.com/187/staff-vacancies

The closing date for applications is Monday 5 January 2026 at 9am.

Twynham Learning values diversity and inclusiveness. We aim to eliminate unlawful discrimination and promote diversity throughout our whole workforce. We want our workforce to be representative of all sections of our community, so we give equal opportunities to all job applicants. We do not discriminate on the basis of age, disability status, gender reassignment, marital/partnership status, pregnancy/maternity, race/colour/national origin, religion/belief, sex or sexual orientation. Only people who can evidence their right to work in the UK will be considered for this vacancy. We are committed to robust Safer Recruitment processes as part of our strong commitment to safeguard children and young people. An enhanced criminal records check will be undertaken on the successful candidate. Candidates must disclose all unprotected spent and unspent cautions and convictions. It is an offence to apply for this post if you are barred from engaging in regulated activity with children.