Estates Officer North East of England

Hill Care; Tees Valley; Hybrid; GBP 30,000; Full time

Job summary

A healthcare services provider is seeking an Estates Officer for their North East Care Homes. The role involves overseeing maintenance teams, ensuring that care homes are safe and functional, and fostering communication with managers and contractors. Candidates should have experience in care home maintenance, good general education, and a valid driving license. This full-time position offers a salary of £30,000 per year, with responsibilities including basic repairs, training new staff, and compliance with health and safety regulations.

Qualifications

• Experience of care home maintenance in previous role.
• Proven ability to complete day to day repairs and maintenance to a safe & high standard.

Responsibilities

• Maintain the Group’s Care Homes by completing basic repairs.
• Monitor the work of Maintenance Personnel at each visit.
• Complete homes recording documentation as per Hill Care standards.

Skills

Proven ability to work on own initiative

Good communication skills

Decorating skills

Enhanced DIY skills

Ability to stay away from home

Education

Good general education

Current, valid driving license

Job description

Overview

Location: The Gables Residential Home, 31 Highfield Road. This role is field-based and covers the Company's Care Homes throughout the North East of England. We are looking for an Estates Officer to oversee and support the maintenance team in our North East Care Homes. You will work closely with the Estates Manager, maintenance staff, Home Managers and Senior Managers to carry out day-to-day maintenance on the Group's Homes, their services and grounds to ensure they are maintained in a safe and efficient functional order both internally and externally.

Skills / Abilities Required

• Proven ability to work on own initiative and work as part of a team
• A commitment to a service, which provides support to vulnerable individuals, and which is respectful and according to the individual’s wishes
• Basic computer skills
• Good communication skills, both written and verbal. Ability to communicate effectively with Clients, colleagues, Managers and other persons with a legitimate interest in the service
• Decorating skills
• Enhanced DIY skills
• Ability to stay away from home as required
• Ability to work throughout the whole group as required

Desired Skills / Abilities

• Flexible and innovative approach to working
• Knowledge and understanding of issues relating to older people
• Decision-making skills
• Health and safety at work act understanding

Experience Required

• Experience of care home maintenance in previous role
• Proven ability to complete day to day repairs and maintenance to a safe & high standard
• Car Driver

Desired Experience

• Experience of working in a care/support setting; ideally within older peoples’ services

Education, Specialist Knowledge and Qualifications

• Good general education
• Working knowledge of health and safety issues
• Current, valid driving license

Desired Qualifications

• Mandatory training qualifications e.g. fire safety, first aid, manual handling, and Health & Safety awareness

Other

• Satisfactory Enhanced DBS
• Self-motivation and flexibility
• Commitment to the aims & objectives of Hill Care Ltd
• Knowledge and commitment regarding Equal Opportunities
• A commitment to undertake training and development as required
• Honesty, reliability and trustworthiness

Main Responsibilities

• Maintain the Group’s Care Homes’ internally and externally by completing basic repairs as and when required in a safe manner.
• Carry out all the duties of the Homes Maintenance person in their absence or when a post is vacant. (see Hill Care Maintenance Person Job Description)
• As required, complete all homes recording documentation as per Hill Care standards, reporting immediately, direct to the Home Manager, any issues noted and to the Estates Manager any issues causing concern which need further attention.
• Monitor the work and records of all existing Maintenance Personnel at each visit to ensure the home complies with all legislation.
• In conjunction with the Estates Manager identify Capital Expenditure work required within or outwith a Care Home to ensure its safe continuation of providing care to vulnerable people.
• Report and action any known defects to appliances, damaged furniture / equipment and any other potential hazards directly to the Home Manager, who will advise accordingly.
• Lead the induction and on-site training of new Maintenance personnel in the care home.
• Liaise effectively and professionally with outside contractors ensure all works required are completed in a timely and safe manner.
• Ensure all works booked in to a care home have a purchase order number before the works commence. All expenditure must be approved by the Home Manager (or above) or the Estates Manager.
• Ensure all group wide projects are implemented as required (eg LED lighting, TMV testing/replacement)
• Travel extensively throughout the whole group as instructed by the Estates Manager

Budgetary/Financial Control

• Adhere to finance policy when purchasing equipment or materials.

Communication

• Liaise with Estate’s Manager at all times about the Care Homes and actions required.
• Participate in Team meetings as required.

Training and Development

• Attend mandatory training days/courses, on or off site, as and when required.
• Maintain professional knowledge and competence.

Health and Safety

• Maintain complete and accurate records for all health & safety monitoring, and day-to-day repairs at all times.
• Complete all Maintenance and other records correctly and thoroughly.
• Adhere to manual handling principles at all times.
• Ensure that all equipment and materials used are stored only in accordance with manufacturers’ instructions.
• Ensure areas in which any work is being done is well ventilated and safe for Clients, Visitors and Staff Members.
• Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
• Understand and ensure the implementation of the Company’s Health and Safety policy, and each homes Emergency and Fire procedures.
• Promote safe working practice in the Groups’ homes.
• Cover for annual leave / absence in the Group as and when appropriate.
• Promote and ensure the good reputation of the Group.
• Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
• Notify the Estates Manager as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
• Ensure the security of the Groups Care Homes is maintained at all times.
• Adhere to all Company policies and procedures within the defined timescales.
• Ensure all equipment is clean and well maintained.
• Carry out any other tasks which may be reasonably assigned to you.
• Be ‘on-call’ for advice / action in any emergencies which may arise out of hours.
• Where a fault cannot be rectified, provide details of the fault to the Home Manager / Person in Charge or the Estates Manager as soon as possible so that services are not disrupted for lengthy periods and appropriate instructions can be given regarding action to take.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Additional Information

• Closing Date: Friday 13th February, 2026
• Contract Type: fulltime
• Salary: £30,000.00 Yearly