Estates MES System Support Manager

NHS; Shrewsbury; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading healthcare trust in Shrewsbury is seeking an Estates MES System Support Manager to enhance its estates systems. This vital role involves managing the MiCAD system, ensuring compliance and operational efficiency, and collaborating with various departments to align with the Trust's commitment to patient care. Candidates should possess a Master's degree and experience in project management systems, with a salary range of £47,810 to £54,710 per annum.

Qualifications

• Masters in relevant discipline or equivalent experience.
• Project management qualification or relevant experience.
• Autonomous and self-starter.

Responsibilities

• Lead and develop the Estates support systems.
• Process data updates and manage the MiCAD system.
• Support Space planning team with reports.

Skills

Ability to analyse architectural layouts

Excellent stakeholder management skills

Proven ability using project management techniques

Advanced numerical and analytic skills

Effective communication skills

Education

Masters in relevant discipline

Project management qualification

Tools

MiCAD

AutoCAD

MS Office

Job description

Overview

The Shrewsbury and Telford Hospital NHS Trust is seeking an Estates MES System Support Manager to support our Estates & MES team with their core operating systems. You will be a key part of an exciting journey for our hospitals around Shrewsbury & Telford. The closing date is 21 October 2025.

The Trust has started a major capital investment program of up to £312m to upgrade its estate and create state of the art medical facilities, developed in conjunction with clinicians. The role will be fundamental in developing the Estates department within a Trust that has a culture of supportive and ambitious teams passionate about patient care.

The Shrewsbury and Telford Hospital NHS Trust is situated in an area with attractive countryside and towns, offering a fantastic lifestyle for the successful applicant.

Main duties of the job

The Trust's aim is to put patients at the heart of everything we do and this is guided by the principles and Trust values. In line with this vision, the Estates Directorate seek a highly committed and experienced professional systems lead to join our team, who will play a key role in helping shape and develop the Trust's estates systems. This includes managerial, professional and technical responsibility for the systems that help deliver our service across the Trust portfolio.

You will lead and develop the Estates support systems across the portfolio of SaTH sites to ensure they are “fit for the future”. The successful candidate will work closely with the new Head of Estates and have responsibility for the management of the Trust's estates system portfolio.

Be the System manager, process data updates and upload documents, be the main lead and point of contact for all MiCAD (Estates CAFM System) and CAD queries, provide assistance to colleagues and other users as required, liaise with the MiCAD company for timely resolution of system failures, lead on licences updates and training upgrades.

Support the Space planning team with graphical and analytical reports for the purpose of space planning solutions development. Once a new space allocation is approved, reflect the change on MiCAD.

About us

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We’re on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, "To provide excellent care for the communities we serve," is a promise we live by every day. Guided by our core Values — Partnering, Ambitious, Caring, and Trusted — we’re determined to make a real difference in the lives of those who matter most: our patients and their families.

If you’re ready to be part of a team that’s dedicated to continuous improvement, come join us and let’s make a difference together!

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

• Masters in relevant discipline, or equivalent experience in a similar role.
• Project management qualification or relevant experience in a systems environment with evidence of managing projects.
• Autonomous, self-starter, willing to take initiative and drive the MiCAD function.
• Proven ability to interact & work cohesively with colleagues.
• Multi-tasker, able to prioritise, organise workload and manage outcomes to meet planned objectives.
• Flexible and agile, able to undertake tasks at short notice and in ever changing environment.
• Able to demonstrate positive and constructive attitude whilst being under pressure.

Skills

• Ability to analyse architectural layouts, monitor accuracy, perform gap analysis, make recommendations in relation to MiCAD records.
• Excellent stakeholder management skills, ability to influence and build effective working relationships across variety of departments.
• Proven ability of using project management techniques in relation to MiCAD or wider property related developments.
• Advanced numerical and analytic skills.
• Ability to undertake data audits.
• Sound knowledge of methods for document control.
• Maintain MiCAD system integrity.
• Confident and logical thinker, demonstrating the ability to undertake long periods of concentration.
• Ability to communicate effectively and constructively challenge.
• Complex report writing skills.

Specific Job Requirements

• Proficiency with MS Office (esp PowerPoint) and CAFM Systems such as MiCAD.
• Working knowledge of AutoCAD.
• Experience of process improvement in CAFM/MiCAD.
• Working effectively with internal and external stakeholders in a large complex organisation.
• Building working relationships across business functions and departments.
• Database management, accurate data entry with gap analysis, in an efficient and timely manner.
• Leading on data collection in relation to asset management.
• Fluency with ERIC reporting.
• Training and communication skill demonstration in a similar role.
• Knowledge of Asset Valuation.
• Working experience within the NHS.
• Experience of Service line reporting.
• Experience with implementing BIM Levels 2 and 3.

Other

• Ability to train and teach others to use MiCAD.
• Role-model best practices in MiCAD/CAFM, professional integrity, lead by example.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Shrewsbury and Telford Hospital NHS Trust

£47,810 to £54,710 a year (per annum/pro rata)