ESG Business Analyst

Rentokil Initial Group; Crawley; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global service provider in Crawley is searching for an experienced Business Analyst to support implementation of an ESG data management platform. The successful candidate will document requirements, support user acceptance testing, and collaborate with stakeholders. Ideal applicants will possess experience in data projects, familiarity with SQL and agile practices, and excellent communication skills. This position offers competitive salary, hybrid working options, and various employee benefits.

Benefits

Competitive salary and bonus scheme

Hybrid working

23 days holiday plus 8 bank holidays

Employee Assistance Programme

Healthcare

Death in service benefit

Qualifications

• Experience supporting data projects is essential.
• Exposure to survey design or structured data intake processes is beneficial.
• Attention to detail and ability to manage workload are important.

Responsibilities

• Elicit and document requirements for data collection.
• Support UAT and maintain decision/change logs.
• Help prepare communications for survey respondents.

Skills

Experience in a BA or analyst role supporting SaaS and/or data projects

Working SQL for validation and simple stakeholder views

Familiarity with agile practices

Clear inclusive communication

Curiosity and continuous learning mindset

Tools

Power BI

Visio

Job description

Description

The Company

Rentokil Initial operates across 90 countries with 1800 local service teams serving major global cities in North America Europe the UK Asia Menat Latam the Caribbean and the Pacific. We are investing in technology-enabled transformation to improve outcomes for our customers colleagues and communities.

Background

We are delivering a global ESG (Environmental Social and Governance) data management platform via a phased implementation that will transition into a sustainable Business-As-Usual (BAU) service. Early phases focus on robust processes and controls for collecting validating and reporting sustainability data across the organisation to meet an evolving set of regulations (e.g. CSRD SEC GRI ISSB).

The SHE function is the Product Owner and is accountable for platform strategy roadmap approval and change management.

The Business Analyst works with the Lead BA SHE and Group IT to support implementation and enable an effective BAU service. This BA role supports but does not own the product.

The platform will centralise data collection streamline regulatory reporting and provide insights that support net zero commitments and behaviour change across the business.

Key Tasks & Responsibilities

In partnership with the Lead BA SHE Product Owner Group IT business stakeholders and third parties :

Requirements Surveys and Data

• Elicit and document requirements and user stories for survey-led data collection across countries sites and suppliers.
• Co-design survey structures guidance and validation rules to improve completeness and data quality.
• Perform data checks using SQL / BI to validate submitted survey data; track and support resolution of data issues and queries.
• Delivery Support and Vendor Collaboration
• Work day-to-day with internal and external stakeholders to clarify requirements and support configuration.
• Support UAT (test cases execution defect triage) and maintain decision / change logs.
• Contribute to backlog refinement and sprint ceremonies; help prepare release notes and runbooks.
• Change Training and Adoption
• Help prepare communications quick guides and training for survey respondents and data owners. SHE owns change strategy and final approvals.
• Capture feedback to iterate surveys / processes and support behaviour-change objectives.

Reporting and Controls

• Build basic BI checks and stakeholder views; reconcile counts and spot anomalies.
• Help document data ownership collection cadence and evidence trails to support compliance and assurance.

RACI (summary)

• Product strategy roadmap prioritisation final acceptance change strategy : SHE function is Accountable / Approver. Lead BA is Consulted. BA is Responsible for analysis and documentation support.
• Requirements / user stories acceptance criteria drafts UAT support survey design support data validation checks reporting prototypes : BA is Responsible; Lead BA and SHE are Consulted; SHE is Approver for final acceptance.
• BAU enablement (process notes runbooks evidence capture) : BA is Responsible; Lead BA and Group IT are Consulted; SHE is Accountable / Approver.Regulatory alignment and audit readiness : SHE is Accountable; BA is Responsible / Consulted for evidence and reconciliations.

Requirements

Person profile

Experience

We welcome applicants who may not meet every listed point. If youre excited about this role and bring relevant experience or transferable skills we encourage you to apply.

Experience and skills that will help you succeed

• Experience in a BA or analyst role supporting SaaS and / or data projects.
• Exposure to survey / data collection design or structured data intake processes.
• Working SQL (e.g. SELECT / JOIN / GROUP BY) and basic BI (e.g. Power BI or similar) for validation and simple stakeholder views.
• Familiarity with agile practices (user stories acceptance criteria sprint ceremonies).
• Clear inclusive communication; stakeholder empathy; attention to detail; ability to manage your own workload with support.
• Curiosity and continuous learning mindset; interest in sustainability and behaviour change.

Nice to have (not required)

• Awareness of CSRD SEC ISSB GRI GHG Protocol (Scopes 13) and common data sources.
• Experience supporting change communications or training materials.

Benefits

• Learning and development support including opportunities to deepen ESG domain knowledge.
• Competitive salary and bonus scheme
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
• Free parking

At Rentokil Initial our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age gender gender identity gender expression ethnicity sexual orientation disabilities religion or beliefs has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything

Be Yourself in Your Application! At Rentokil Initial we value innovation but we want to see the real you! While AI can help with structure and grammar make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

Required Experience : IC

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1