ERP Application Consultant

Eclipse IT Recruitment; Remote; GBP 35,000 - 55,000; Full time

Job summary

A technology recruitment firm is seeking a Fashion ERP Application Consultant primarily working remotely. The role involves customer support, project management, and hands-on work with ERP applications. Ideal candidates should have experience in the fashion industry, strong IT skills, and excellent communication capabilities. Responsibilities include managing client projects, identifying new requirements, and collaborating with development teams. This position offers a salary range of £35,000 - £55,000 and requires effective multitasking in a consultancy setting.

Qualifications

• Experience in the apparel or fashion industry is ideally preferred.
• Understanding of ERP-style software.
• Solid IT skills and a friendly, confident approach when working with customers.

Responsibilities

• Learn how our applications function and understand how different customers use them.
• Help identify and document new requirements.
• Work with new clients to review their processes and guide them through implementation.
• Manage projects from start to finish and maintain clear documentation of visits, issues, and progress.
• Handle help desk enquiries, investigate problems, and suggest solutions.
• Collaborate with developers and testers when changes are needed.

Skills

Communication skills

Organization

Customer support

Project management

Problem-solving

Job description

Job Title: Fashion ERP Application Consultant

Location: Remote

Salary: £35000 - £55000

Overview

We're currently looking for an Application Consultant to join our Consultancy team. This role blends customer support, account management, and hands-on work with our software, so you'll need to be comfortable working independently and as part of a team. Strong communication skills, good organisation, and the ability to manage several tasks at once are essential.

Responsibilities

• Learn how our applications function and understand how different customers use them.
• Help identify and document new requirements.
• Work with new clients to review their processes and guide them through implementation.
• Manage projects from start to finish and maintain clear documentation of visits, issues, and progress.
• Handle help desk enquiries, investigate problems, and suggest solutions.
• Collaborate with developers and testers when changes are needed.

Qualifications

• Experience in the apparel or fashion industry is ideally preferred.
• Understanding of ERP-style software.
• Solid IT skills and a friendly, confident approach when working with customers.