Equipment Hire & Sales Coordinator

Confidential; Kettering; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Career progression

Annual leave 24 days

Bank holidays

Job summary

Confidential is recruiting for a Hire Coordinator to join our team in Burton Latimer, near Kettering. This varied administrative role supports both hire and sales functions, coordinating short-term equipment hire, sales orders, transport arrangements and customer enquiries.

You will be highly organised, proactive and customer-focused, with the ability to manage multiple priorities while maintaining accurate records and delivering excellent service.

Qualifications

• Strong administration and organisational skills with attention to detail.
• Proactive approach and ability to manage a varied workload.
• Excellent telephone and face-to-face communication with customers.
• Customer-focused attitude and relationship-building ability.

Responsibilities

• Coordinate day-to-day administration of the hire department and meet customer expectations.
• Process short-term hire bookings, schedule equipment, contact customers, arrange transport, issue quotations and invoices.
• Support sales administration with sales documents, purchase orders and equipment records.
• Coordinate equipment deliveries and ensure documentation and invoices are complete.
• Liaise with third-party finance providers regarding sale and buy-back agreements.
• Maintain up-to-date hire and sales records.
• Work with suppliers and identify new ones to support cross-hire opportunities.
• Build strong customer relationships and promptly resolve queries.
• Collaborate with internal sales and service teams for efficient operations.
• Utilise CRM and operating systems, supporting process improvements where required.
• Aim to meet hire and sales KPIs.

Skills

Administration

Organisation

Customer service

Communication

Tools

CRM systems

Microsoft 365

Job description

Confidential is recruiting for a Hire Coordinator to join our team in Burton Latimer, near Kettering. This varied administrative role supports both hire and sales functions, coordinating short-term equipment hire, sales orders, transport arrangements and customer enquiries.

You will be highly organised, proactive and customer-focused, with the ability to manage multiple priorities while maintaining accurate records and delivering excellent service.