Equipment Hire Coordinator — Flexible Hours

Kemp Recruitment Ltd; Burton Latimer; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension

Career progression

Training opportunities

Close-knit team

Family-owned culture

Job summary

Kemp Recruitment Ltd is recruiting for a Hire Coordinator in Burton Latimer (near Kettering). This busy administrative role supports day-to-day hire and sales administration, ensuring accurate processing and exceptional service for customers, suppliers and transport partners.

The ideal candidate will be organised, proactive and customer-focused, with experience in plant or equipment hire. You will manage bookings, arrange transport, prepare quotations, issue invoices and maintain CRM records

Qualifications

• Experience in plant, equipment or hire environment.
• Excellent admin and organisational skills with attention to detail.
• Strong customer service and communication skills, voice and in person.

Responsibilities

• Coordinate day-to-day short-term hire activity, scheduling and customer communication.
• Arrange transport and deliveries for hired equipment.
• Prepare and issue quotations and process hire invoices.
• Support sales administration, including sales packs and purchase orders.
• Liaise with suppliers regarding equipment orders and deliveries.
• Update equipment and customer records in CRM and internal systems.
• Process invoices and assist with finance and sale/buyback arrangements.
• Ensure hire and sales admin is completed within timescales.
• Develop relationships with suppliers and identify cross-hire opportunities.
• Build strong customer relationships and resolve queries promptly.
• Work with service and sales teams to ensure smooth customer journey.
• Use CRM and systems effectively and contribute to process improvements.
• Work towards hire and sales KPIs.

Skills

Administration

Organisational skills

Customer service

Communication

Multi-tasking

Microsoft 365

CRM systems

Tools

CRM software

MS Office 365

Job description

Kemp Recruitment Ltd is recruiting for a Hire Coordinator in Burton Latimer (near Kettering). This busy administrative role supports day-to-day hire and sales administration, ensuring accurate processing and exceptional service for customers, suppliers and transport partners.

The ideal candidate will be organised, proactive and customer-focused, with experience in plant or equipment hire. You will manage bookings, arrange transport, prepare quotations, issue invoices and maintain CRM records