Equipment Hire & Customer Coordinator

PATH Recruitment; Wellingborough; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension and healthcare scheme

Bonus scheme

Cycle-to-work scheme

25 days’ holiday plus bank holidays

Job summary

PATH Recruitment is seeking a dedicated Customer Coordinator for a well-established business near Finedon. This is a 12-month fixed-term contract covering maternity leave, with responsibilities spanning customer enquiries, hire coordination, and on-site deliveries.

The role focuses on delivering excellent service, building strong client relationships, and ensuring smooth day-to-day operations of the hire desk. Previous admin or customer service experience is essential.

Qualifications

• Previous administration or customer service experience is essential.
• Experience processing and managing orders is essential.
• Confident communicating with customers via telephone and email.
• Excellent telephone manner and communication skills.

Responsibilities

• Managing customer enquiries via telephone and email.
• Coordinating equipment hires and off-hires.
• Building and maintaining strong customer relationships while delivering excellent service.
• Arranging equipment deliveries to customer sites.
• Handling invoice and credit queries.

Skills

Customer service

Telephone communication

Email communication

Administration

Job description

PATH Recruitment is seeking a dedicated Customer Coordinator for a well-established business near Finedon. This is a 12-month fixed-term contract covering maternity leave, with responsibilities spanning customer enquiries, hire coordination, and on-site deliveries.

The role focuses on delivering excellent service, building strong client relationships, and ensuring smooth day-to-day operations of the hire desk. Previous admin or customer service experience is essential.