Environmental Services Monitoring Officer — Hybrid Role

Royal Borough of Windsor and Maidenhead; England; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A local council in the United Kingdom is seeking an enthusiastic Environmental Services Monitoring Officer to monitor waste management services. You will be responsible for identifying service issues, resolving complaints, and supporting local community initiatives. Ideal candidates should possess strong communication skills and a good understanding of environmental services. The role offers a salary of £32,962 - £36,791 per annum along with 32 days annual leave and a flexible hybrid work model.

Benefits

32 days annual leave

Flexible working pattern

Local Government Pension scheme

Employee parking

Employee Assistance Programme

Qualifications

• Strong understanding of recycling and waste management services.
• Calm and effective problem-solving skills in challenging situations.
• Experience in contract monitoring and supplier interactions.

Responsibilities

• Monitor recycling, waste, and cleansing service contracts.
• Investigate service delivery complaints and resolve issues.
• Record performance data for decision-making.

Skills

Good understanding of environmental services

Ability to deal with difficult situations calmly

Experience of working with suppliers

Ability to work with minimal supervision

Experience investigating complaints

Excellent communication skills

Job description

A local council in the United Kingdom is seeking an enthusiastic Environmental Services Monitoring Officer to monitor waste management services. You will be responsible for identifying service issues, resolving complaints, and supporting local community initiatives. Ideal candidates should possess strong communication skills and a good understanding of environmental services. The role offers a salary of £32,962 - £36,791 per annum along with 32 days annual leave and a flexible hybrid work model.