Entry-Level Service Advisor: Start Your Auto Care Career

Sytner Group; High Wycombe; On-site; GBP 20,000 - 25,000; Full time

Job summary

An automotive service provider is seeking a motivated Trainee Service Advisor for their High Wycombe location. In this role, you'll provide exceptional customer care, acting as the link between customers and the workshop, ensuring effective communication about vehicle servicing. No prior experience is needed as comprehensive training is offered, and strong organisational and customer service skills are preferred. This position requires flexibility with working hours to meet customer needs.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Willingness to learn and progress with provided training.
• Excellent organisational and administrative skills are essential.
• Strong customer service skills in a busy environment.

Responsibilities

• Provide outstanding customer care and communication.
• Liaise with technicians about vehicle statuses.
• Maintain customer updates and service advice.

Skills

Organisational skills

Attention to detail

Customer service background

Tools

Kerridge

Job description

An automotive service provider is seeking a motivated Trainee Service Advisor for their High Wycombe location. In this role, you'll provide exceptional customer care, acting as the link between customers and the workshop, ensuring effective communication about vehicle servicing. No prior experience is needed as comprehensive training is offered, and strong organisational and customer service skills are preferred. This position requires flexibility with working hours to meet customer needs.