Entity Management - Solution Sales Director

Diligent Corporation; City of Westminster; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading governance technology provider in the UK is seeking a Solutions Sales Director who will be responsible for driving revenue growth across existing and new accounts. This role involves managing the full sales cycle while providing coaching to sales stakeholders. The ideal candidate should have experience in the entity-management space and a proven track record in account management within technology sectors. The position offers a hybrid work model and various employee benefits.

Benefits

Flexible work environment

Comprehensive health benefits

Generous time-off policy

Wellness programs

Qualifications

• Experience in the entity-management space, either as a practitioner or in selling ethics and compliance solutions.
• Proven success in achieving revenue targets in technology, SaaS, or GRC sectors.
• Ability to build relationships with diverse stakeholders at all levels.

Responsibilities

• Drive revenue growth for Diligent’s solutions across existing and new accounts.
• Manage the full sales cycle, from prospect meetings to deal completion.
• Provide coaching and support to sales stakeholders.

Skills

Experience in entity-management space

Account management success

Excellent communication skills

Curiosity and empathy

Results-driven

Job description

Company Overview

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team re‑imaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA; we look for individuals willing to ask the big questions and experiment fearlessly—those who embrace change not as a challenge but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future—you’re an agent of positive change, joining a global community on a mission to make an impact.

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700 000 board members clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

Diligent created the modern governance movement. Our world‑changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability—an opportunity to lead with purpose. Our employees are passionate, smart, and creative people who not only want to build the software company of the future but also want to make the world a more sustainable, equitable, and better place.

Role Summary

The Solutions Sales Director will play an instrumental role in driving revenue growth for Diligent’s solutions across existing and new accounts. This individual‑contributor position manages the full sales cycle—from initial prospect/customer meetings through to deal completion—while orchestrating internal expertise to deliver on and grow accounts. The role is focused on candidates with strong expertise in the entity‑management space, either as a practitioner (e.g., company secretary) or someone who has directly used entity‑management tools in a commercial or operational setting.

Providing coaching, guidance, and support to sales stakeholders is a key element of enabling team members to learn best practices. Success in this role is measured by expanding product usage in existing customers, migrating customers to the Diligent One Platform, and selling to new accounts.

Responsibilities

• Demonstrate and maintain expert‑level knowledge of Diligent’s entity‑management solutions.
• Prospect and manage new and existing business within the designated territory, focusing on larger, complex accounts with longer sales cycles.
• Apply a consultative 'solutions selling' approach, using deep domain expertise to understand customer needs and position the Diligent One Platform effectively.
• Leverage industry‑focused insights to create long‑term competitive advantages for customers.
• Expand strategic customer relationships and drive growth across multiple areas of the organisation.
• Gather feedback from customers on needs, products, and features; collaborate with product management and marketing to drive improvements.
• Develop strategic account plans that generate new business and upsell opportunities, coordinating cross‑functional teams to execute plans.
• Manage the end‑to‑end sales cycle using Diligent‑approved methodologies.
• Utilize sales tools to identify leads, schedule meetings, and increase win rates.
• Maintain accurate CRM records, forecasts, and regular reporting on pipeline and bookings.
• Understand competitor landscape, customer strategy, and industry trends.
• Partner with sales stakeholders to discover and qualify new opportunities, building a structured pipeline.

Qualifications

• Experience in the entity‑management space, either as a practitioner or in selling ethics and compliance solutions.
• Proven success in account management or new business, achieving revenue targets in the technology, SaaS, or GRC sectors.
• Ability to build and maintain relationships with diverse stakeholders at all levels.
• Continuous learning mindset with a desire to expand knowledge of products, industry trends, and customer challenges.
• Excellent communication, presentation, and influencing skills.
• High curiosity and empathy to understand customer context, issues, and pain points through effective questioning and listening.
• Self‑motivated, results‑driven, and able to operate effectively in a fast‑paced, dynamic environment.

Company Culture & Benefits

• Creativity is ingrained in our culture. We are innovative collaborators by nature and thrive in exploring how things can be done differently, both in our internal processes and to help our clients.
• We care about our people—Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting‑free days, generous time‑off policy, and wellness programs to name a few.
• We have teams all over the world. While headquartered in New York City, we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining, and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support and foster understanding.
• To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50 % of the time. We believe that in‑person engagement helps drive innovation, teamwork, and a strong sense of community.