Enterprise Cloud TAM - Trusted Advisor (Flexible Hours)

Amazon Web Services (AWS); Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

AWS EMEA SARL (UK Branch) is seeking a Technical Account Manager to act as a trusted advisor, guiding Enterprise Support customers in leveraging AWS services and best practices. You will craft strategies to optimize adoption, plan launches, and ensure operational health across customer environments.

The role offers exposure to a wide range of AWS products, with opportunities for leadership, mentorship, and AWS certification

Qualifications

• Experience in technical engineering.
• Experience with operational parameters and troubleshooting across several domains: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or applications development in distributed systems.

Responsibilities

• Provide technical guidance and advocacy to customers.
• Maintain AWS environments in an operationally healthy state while reducing cost and complexity.
• Build trusted relationships by understanding customers' business and technical needs.
• Lead technical discussions on incidents, trade-offs, and risk management.
• Consult with partners from developers to C-suite executives.

Skills

Technical engineering

Job description

AWS EMEA SARL (UK Branch) is seeking a Technical Account Manager to act as a trusted advisor, guiding Enterprise Support customers in leveraging AWS services and best practices. You will craft strategies to optimize adoption, plan launches, and ensure operational health across customer environments.

The role offers exposure to a wide range of AWS products, with opportunities for leadership, mentorship, and AWS certification