Senior Technical Account Manager - Enterprise Cloud

Amazon Web Services (AWS); Manchester; On-site; GBP 90,000 - 120,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Senior Technical Account Manager to serve as a trusted advisor and cloud operations architect for Enterprise Support customers. You will craft strategies to drive adoption of AWS services and provide advocacy and strategic guidance for planning, launching, and ongoing operations.

You will build strong relationships, manage incidents, and collaborate with AWS teams to ensure customers gain maximum value while keeping environments healthy and cost-efficient.

Qualifications

• Experience in design/implementation/operations/consulting with distributed applications.
• Experience in technical engineering.

Responsibilities

• Build solutions, provide technical guidance and advocate for the customer.
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.
• Drive technical discussions regarding incidents, trade-offs, and risk management.
• Consult with partners from developers to C-suite executives.
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
• Proactively find opportunities for customers to gain additional value from AWS.
• Help customers migrate workloads to the cloud and uplift their capabilities through workshops and enablement sessions.

Skills

Distributed applications

Technical engineering

Job description

Amazon Web Services (AWS) seeks a Senior Technical Account Manager to serve as a trusted advisor and cloud operations architect for Enterprise Support customers. You will craft strategies to drive adoption of AWS services and provide advocacy and strategic guidance for planning, launching, and ongoing operations.

You will build strong relationships, manage incidents, and collaborate with AWS teams to ensure customers gain maximum value while keeping environments healthy and cost-efficient.