UK Enterprise Cloud TAM: Trusted Advisor

Amazon Inc.; London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Amazon Web Services (AWS) in the UK is seeking a Technical Account Manager for Enterprise Support. You will be the trusted advisor, architecting cloud solutions and driving customer adoption across large accounts.

You will maintain operational health, influence cost efficiencies, and collaborate with Solutions Architects, Sales, and Professional Services to deliver value. AWS emphasizes mentorship and certification growth.

Qualifications

• Experience in technical engineering.
• Experience with operational parameters and troubleshooting for three of the following areas: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
• Bachelor's degree.

Responsibilities

• Build solutions and provide technical guidance for the customer.
• Ensure AWS environments stay healthy while reducing cost and complexity.
• Develop trusting relationships by understanding business and technical needs.
• Lead technical discussions on incidents, trade-offs, and risk management.
• Consult with partners from developers to C-suite executives.
• Collaborate with Solutions Architects, Business Developers, Professional Services, and Sales Managers.
• Identify opportunities for customers to derive additional value from AWS.
• Help customers migrate workloads to the cloud and uplift capabilities via workshops.

Skills

Technical engineering

Operational troubleshooting

Education

Bachelor's degree

Job description

Amazon Web Services (AWS) in the UK is seeking a Technical Account Manager for Enterprise Support. You will be the trusted advisor, architecting cloud solutions and driving customer adoption across large accounts.

You will maintain operational health, influence cost efficiencies, and collaborate with Solutions Architects, Sales, and Professional Services to deliver value. AWS emphasizes mentorship and certification growth.