Strategic Technical Account Manager for Enterprise

Amazon Web Services (AWS); Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Job summary

Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) in the UK to be the principal technical advisor and voice of the customer. You will drive adoption of AWS services, including EC2, S3, DynamoDB, Lambda, and more, while partnering with customers to plan secure, scalable cloud solutions.

You will develop senior-level relationships, travel up to 10%+, and coordinate with Solutions Architects, Professional Services, and Sales to maximize value and operational health of customer

Qualifications

• Experience with troubleshooting across compute, storage, networking, databases, or security in distributed systems.
• Experience in technical engineering.

Responsibilities

• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
• Solve a variety of problems across different customers as they migrate their workloads to the cloud

Skills

AWS services

Customer-facing

Technical leadership

Problem solving

Job description

Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) in the UK to be the principal technical advisor and voice of the customer. You will drive adoption of AWS services, including EC2, S3, DynamoDB, Lambda, and more, while partnering with customers to plan secure, scalable cloud solutions.

You will develop senior-level relationships, travel up to 10%+, and coordinate with Solutions Architects, Professional Services, and Sales to maximize value and operational health of customer