Enterprise Architect Principal

BT Group; Bristol; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a candidate to enhance customer experience and manage critical network architecture. Responsibilities include aligning personal goals with account targets, maintaining a solution roadmap, and ensuring successful technical delivery on various accounts. Ideal candidates will have relevant industry qualifications and experience in high availability network services.

Benefits

15% on target bonus

BT Pension scheme with employer contribution of 10%

25 days annual leave, increasing with service

Flexible benefits including cycle to work and healthcare

World-class training and development opportunities

Discounted broadband, mobile, and TV packages

Equal family leave policy

Qualifications

• Experience in architecture for UK Critical National Infrastructure.
• Proven ability to deliver complex network solutions.
• Demonstrated leadership during major customer issues.

Responsibilities

• Align goals with account targets to contribute to revenue generation.
• Maintain a 3+ year solution roadmap with key stakeholders.
• Ensure successful technical delivery focusing on time, cost, and quality.

Skills

Proficiency in network architecture

Experience in regulated environments

Ability to connect technology and security domains

Education

Industry qualifications in communications services

Project and programme delivery experience

Cyber security or service design credentials

Job description

Overview

Knowledge of design, testing and assurance of highly available networks is required. The holder will be expected to work within regulated environments and should have experience in the preparation and presentation of evidence required to demonstrate design suitability to the appropriate regulators. The key purpose of the role is to enhance the customer experience and drive profitable growth. The EA is the customers Trusted Advisor on technology and design and as such become an integral part of customer's matrix technical leadership team, creating value through the exploitation of technology across complex multiple platforms and/or technology areas.

Responsibilities

• Be part of the Client Partner leadership team and align personal goals with the account targets, demonstrating how you are contributing to revenue generation, cashflow, EBIT, NPS and on time delivery
• Maintain a 3+ year solution roadmap co-created with the customers key decision makers and stakeholders. The road map draws on the customer's business drivers, industry trends and BT's Repeatable product and solutions portfolio and building blocks. The roadmap is the key artifact driving the account development plan
• Accountable for successful technical delivery of all account activity with a specific focus on time, cost and quality
• Provide leadership to the operational teams in moments of major customer jeopardy
• Ensure technical risks and issues that could impact the service are owned by the appropriate players
• Create, own and execute regular governance forums - at least quarterly - with the Account Director and VP Technical Design to evidence continuous progress against personal goals and account goals
• May lead a sub-vertical and support the wider team in developing opportunities
• Generate revenue, (SoV, ICV, etc.) as directed in goals/object

Qualifications/Experience

The holder will demonstrate proficiency and experience in the architecture of systems used for UK Critical National Infrastructure. They will connect the people, process, technology and security domains when designing very high availability network services. The holder is expected to hold industry qualifications appropriate to delivery of complex solutions and delivery programmes for example communications services certifications, project and programme delivery, cyber security and/or service design.

About BT

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We\'ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We\'re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

At BT, we entertain, educate, and empower millions of people every single day. We\'re a brand built on connecting people - whether that\'s friends, family, businesses, or communities. Working here, you\'ll receive an attractive salary and a range of competitive benefits, but - more than that - you\'ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits

• 15% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV packages and access to 100\'s of retail discounts including the BT shop
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It\'s for all parents, no matter how your family is made up!