Enhanced Care Support Worker - Talent Pool

NHS; Worthing; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Worthing is seeking compassionate Enhanced Care Support Workers to support vulnerable patients with mental health conditions and other challenges. This role offers opportunities for training and career progression in a supportive environment. Ideal candidates should have NHS experience and a Care Certificate. Join a community dedicated to providing excellent care every day.

Benefits

Structured training and development programme

Supernumerary orientation

Career coaching and clear progression pathways

Qualifications

• Care Certification is essential for the role.
• Six months NHS experience or comparable experience is required.
• Knowledge of mental health, learning disabilities, or neurological conditions is necessary.

Responsibilities

• Provide Enhanced care supervision to patients needing additional support.
• Build positive therapeutic relationships with patients.
• Communicate effectively with a wide age range of patients.

Job description

Go back University Hospitals Sussex NHS Foundation Trust (279)

Enhanced Care Support Worker - Talent Pool

The closing date is 30 April 2026

Make a Real Difference Every Day - Join Our Enhanced Health Care Team at UHSussex

We're building a talent pool of experienced Enhanced Care Support Workers (ECSW) who are passionate about supporting people with mental health conditions, learning disabilities, autism, brain injury, or cognitive impairments.

Do you want to play a vital role in caring for some of the most vulnerable patients during their hospital journey?

If you're someone who thrives on meaningful, hands‑on care, then this could be the perfect opportunity for you. At University Hospitals Sussex NHS Foundation Trust (UHSx), we're looking for compassionate, motivated, & ambitious individuals to join us as Band 3 ECSW's.

We'll help you feel at home & give you the tools & support to thrive - with access to an award-winning learning & development programme, tailored training, & exciting career progression opportunities.

For this role it is essential that you have previous NHS or NHS primary care experience with a Care Certificate from an Ofqual regulated awarding organisation.

Please ensure to attach your Care Certificate and/or ENIC report to your application as this will be required for interview.

If successful in joining our talent pool, we will stay in touch and contact you when an appropriate allocation becomes available.

Main duties of the job

At UHSussex, we recognise that some patients and their families need specialised, person‑centred care to achieve the best possible outcomes. As part of our Enhanced Care Team, you'll work closely with these patients, building therapeutic relationships and delivering truly impactful support.

We offer

• A structured training and development programme
• A supernumerary orientation, tailored to your individual learning needs
• Access to career coaching, clinical supervision, and clear progression pathways
• Futurerotation opportunities across our trust to broaden your experience
• A vibrant and supportive workplace culture where 'Excellent Care Everywhere' is at the heart of everything we do

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Job responsibilities

Detailed job description and main responsibilities

• To work as a member of the Enhanced Care Team under the supervision and guidance of the Head of Nursing for Mental Health providing to all areas of the trust (site specific)
• To provide Enhanced care supervision to patients to have been assessed as needing additional support on the wards due to dementia, delirium, mental health conditions, challenging behaviour or physical health conditions which are affecting compromising the safety of the patient and or others.
• To build positive therapeutic relationships with patients needing Enhanced Care Supervision ensuring that their physical and psychological needs are met.
• To have a good working knowledge of the Mental Health Act
• Provide and maintain a high standard of care to all patients at all timesensuring the dignity and self esteem of the patient is preserved.
• Be proficient and confident in the use of distraction and use this to support nursing and clinical staff as required
• Communicate appropriately and effectively with a wide age range of patients across the childrens and adult services
• Maintain a calm and professional manner at all times when dealing with patients and their relatives
• Promote and maintain patient confidentiality at all times, only providing patient/client information under the guidance and supervision of a Registered Nurse (RN) or Registered Mental Health Nurse (RMN)
• Chaperone patients and accompany them to other wards or departments, maintaining their privacy, dignity and safety at all times.
• Respond promptly and appropriately to clinical emergencies to ensure the patient receives appropriate care
• Act as an advocate for the patients at all times and raise concerns to the Enhanced Care CNS or the nurse in charge
• Assist in the maintenance of resuscitation and emergency equipment and undertake basic life support procedures when required
• Report all incidents and accidents to the Nurse in Charge and the Enhanced Care Practitioner and participate in the investigation of incidents and complaints as relevant and required

Person Specification

Qualifications and Experience

• Care Certification
• Six Months NHS experience (or comparable large, complex health organisation) or NHS primary care experience is required or an internationally educated nurse/midwife/doctor who has worked in an acute NHS Trust within recent years
• Knowledge of mental health, learning disabilities or neurological conditions
• Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English). NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrate experience/development
• Experience of working with people with mental health needs in a paid or voluntary capacity.
• Previous experience in a mental health setting or working with people with mental health difficulties, learning difficulties, brain injury, cognitive impairment, or with autism.

Equality Diversity and Inclusion

• Evidence of having championed diversity in previous roles (as appropriate to role).
• Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

£24,937 to £26,598 a yearper annum, pro rata