Engineering Operations Lead

VitalHub UK; Brookwood; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading IT solutions provider in healthcare is seeking an Engineering Operations Lead to enhance delivery processes and manage engineering operations. The successful candidate will collaborate with business leaders to streamline operations, ensure compliance, and improve delivery metrics. Candidates should have a strong background in engineering management and modern software development practices. The role is hybrid, allowing for remote work, and offers a range of benefits.

Benefits

25 days holiday plus Bank Holidays

Professional learning & development courses

Employee Assistance Programme

Networking and social events

Internal career opportunities

Regular training workshops

Qualifications

• Experience in a senior engineering operations or programme delivery leadership role.
• Strong understanding of modern software development practices.
• Ability to lead cross-functional initiatives in a complex product organisation.

Responsibilities

• Define and lead the Engineering Operations vision.
• Manage portfolio-level visibility of delivery health and risks.
• Provide regular reporting on delivery health to leadership.

Skills

Senior engineering management experience

Understanding of CI/CD and agile delivery

Excellent communication skills

Job description

Overview

Job Title: Engineering Operations Lead

Location: UK, Hybrid (with flexibility for remote work)

Reports to: VP of Engineering

Work schedule: Mon - Fri, 37.5 hours per week

The Opportunity

The Engineering Operations Lead ensures VitalHub's engineering department delivers predictably, efficiently, and at scale. Acting as the bridge between engineering, product, and delivery, this role is accountable for creating visibility of delivery health, improving planning processes, and coordinating cross-team dependencies.

The Engineering Ops Lead will modernise and standardise how the organisation operates by introducing scalable frameworks, consistent delivery practices, and clear performance metrics. They will collaborate with business leaders to align processes with tooling and automation, ensuring release and delivery practices remain compliant and reliable in a regulated healthcare environment.

Responsibilities

Leadership

• Define and lead the Engineering Operations vision, aligning it with business and engineering goals.
• Lead and develop the Ops team, setting clear priorities and ensuring the function adds measurable value.
• Act as a trusted partner to senior stakeholders, providing clear insights into engineering delivery and operational health.

Engineering process

• Introduce and evolve delivery frameworks, planning processes, and governance models that scale with the organisation.
• Manage portfolio-level visibility of delivery health, capacity, risks, and cross-team dependencies.
• Coordinate across Engineering, Product, and Delivery to ensure predictability and alignment.

Delivery oversight

• Define and track engineering performance metrics to create transparency across teams.
• Provide regular reporting on delivery health, capacity, and risks to support leadership decision-making.
• Use insights to guide practical improvements in how teams plan, deliver, and release.

Why work for us?

VitalHub UK Limited (VHUK) is a leading provider of Healthcare IT solutions, dedicated to supporting the NHS and healthcare markets in the Middle East and Australia. With a rich portfolio of merged companies, we aim to enhance patient care through innovative technology.

Benefits

• Remote & flexible working
• 25 days holiday plus Bank Holidays
• Support to grow through professional learning & development courses!
• Employee Assistance Programme
• Inclusive approach to Diversity, Equity & Inclusion
• Events - networking and social
• PDP - progression & internal career opportunities
• Death in Service
• Regular training workshops

Experience / Qualifications

• Experience in a senior engineering operations, engineering management, or programme delivery leadership role.
• Strong understanding of modern software development practices, CI/CD, and agile delivery frameworks.
• Demonstrated ability to lead cross-functional initiatives in a complex product organisation.
• Proven track record of introducing and scaling engineering metrics and reporting frameworks.
• Excellent communication and stakeholder management skills, able to work with both technical and non-technical audiences.
• Familiarity with healthcare technology, compliance, or regulated environments is desirable but not essential.

As an equal opportunities' employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub