Enforcement Investigations Manager

Financial Conduct Authority; Leeds; On-site; GBP 72,000 - 100,000; Full time

Job summary

A regulatory body in Leeds is seeking an Enforcement Investigations Manager to lead a multi-disciplinary team focused on complex investigations across various financial markets. The role involves managing a portfolio of cases, conducting evidence gathering, and fostering relationships with stakeholders. Ideal candidates will have direct litigation experience and demonstrate strong leadership and project management skills. This position offers a competitive salary and hybrid working options.

Benefits

28 days holiday plus bank holidays

Private healthcare with Bupa

Non-contributory pension of at least 8%

Qualifications

• Direct experience of contentious litigation and/or leading on complex investigations.
• Proven people-management/leadership experience.
• Experience in leading the work of others, including delegating effectively.

Responsibilities

• Lead an investigation team managing a challenging portfolio of cases.
• Conduct investigations including evidence gathering and interviews.
• Manage relationships with senior external stakeholders.

Skills

Contentious litigation experience

People management

Project management

Strong communication skills

Relationship management

Job description

Job Title: Enforcement Investigations Manager

Division: Enforcement and Market Oversight

Department: Retail and Regulatory Investigation

Team: Retail 1

Salary (Leeds): £72,100 to £100,000 (based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more about the FCA.

Role Summary

We are recruiting an Enforcement Investigations Manager to join our Retail and Regulatory Investigations team in Leeds. This is an exciting opportunity for an experienced professional to help build a new team locally while working closely with colleagues in London on complex investigations that shape our regulatory approach.

The Retail and Regulatory Investigations Directorate focuses on how regulated firms and their management engage with consumers. Our cases span issues such as mis‑selling, anti‑bribery and corruption, fraud, money laundering, systems and controls failings and corporate governance failures across a wide range of financial markets including crypto, pensions, mortgages, insurance, banking and consumer credit.

Key Responsibilities

• Lead a multi‑disciplinary, matrix operating investigation team, managing a challenging portfolio of cases in a matrix environment.
• Conduct investigations including evidence gathering and interviews, manage settlements, external discussions and attend court to give evidence as required.
• Work with other Managers, Heads of Department (HoDs), EMO Directors and stakeholders (both internal and external); support the HoD and be part of the departmental leadership team to further the strategic management of the Department and the Division.
• Foster an inclusive culture and actively seek opportunities to engage with colleagues from the London and Edinburgh offices; occasional travel to London may be required.
• Recruitment for EMO: identify suitable candidates, conduct interviews, support the project sponsor or project manager for a portfolio of cases, oversee and manage the work of Lead Associates, Senior Associates, Associates and Investigation Case Support Officers, and ensure effective progression of projects and cases to reach timely outcomes, escalating issues to the HoD where necessary.
• Accountable for investigations to senior colleagues and able to explain strategy and decision‑making credibly.
• Manage a multidisciplinary team of 8–12 investigators to ensure efficient, effective and focused progression of the case portfolio.
• Manage relationships with senior external stakeholders including firms and their legal representatives, other relevant law‑enforcement or government agencies, and internal stakeholders such as market‑oversight supervisory areas, senior management and the press office.
• Line‑management responsibilities: direct reports' development and appraisals, ensuring optimal performance, and managing any cases of poor performance or conduct in a timely manner.

What You’ll Get From the Role

• An opportunity to contribute to the strategic management and direction of EMO, managing a challenging and varied portfolio of work and collaborating with colleagues from across the Division and other parts of the FCA.
• Satisfying and responsible work, using your skills in complex situations and engaging with internal and external stakeholders.
• Lead and motivate teams to deliver work to the highest standard.
• Work in a high‑energy, stimulating Division within a supportive environment that continually seeks to develop members across EMO.
• Opportunity to develop others and positively contribute to their career progression.

The Skills and Experience You Will Have

We are a Disability Confident Employer; therefore disabled people or individuals with long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. To learn more about the Disability Confident Scheme click here.

Minimum

• Direct experience of contentious litigation and/or leading on complex investigations.
• Proven people‑management/leadership experience with evidence of monitoring/reviewing performance and coaching/mentoring to support development.
• Direct experience of leading the work of others, including delegating effectively, responding to queries, resolving issues and motivating others.

Essential

• Experienced project manager with strong portfolio‑management skills including planning, quality control, budgeting and forecasting costs and/or time associated with a project.
• Ability to perform under pressure, managing competing priorities whilst delivering multiple outcomes to challenging deadlines.
• Strong communication skills and the ability to present well‑reasoned arguments in a clear and concise manner.
• Ability to exercise own judgement and defend those judgements where necessary and appropriate.
• Excellent relationship‑management skills and the ability to command respect and credibility internally and externally, including with firms' senior management and their legal representatives.
• Ability to contribute to the strategy of the departmental management team and wider division.
• Ability to work collaboratively and inclusively as part of a team valuing different perspectives and backgrounds.
• Continuously seeking out new and more effective ways to conduct your work and feeding this back to management.

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation, one that makes better decisions, drives innovation and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work/life balance and support our diversity ambitions.

Did you know 50% of our Executive Committee were the first in their family to attend university.

Benefits of Working at the FCA

28 days holiday per year plus bank holidays.

Hybrid working - work from home up to 60% of your time.

Private healthcare with Bupa.

A non‑contributory pension of at least 8% of basic salary each month (various contribution levels increase up to 12% once you reach age 35).

Life assurance of eight times your basic salary.

Income protection.

Competitive flexible benefits scheme allowing you to create a personalised benefits package tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly, including part‑time staggered hours and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• Advert closing date: 14th October (advert closes at 23:59 on 13th).
• CV review / shortlist: Week commencing 20th October.
• 1st stage competency‑based interview: Week commencing 27th October.
• Manager assessment: Week commencing 3rd November.
• 2nd stage interview: Week commencing 10th November.

About our Leeds office

Opened in 2022 and growing rapidly, our Leeds office now houses over 300 staff and counting. Situated in a vibrant city known for its strengths in finance and tech innovation, it hosts a significant part of our Data Technology & Innovation team. The office is just a five‑minute walk from the train station and is surrounded by cafés, restaurants and local amenities with convenient access to nearby car parks.

Your recruiter will discuss the process in detail with you during screening for the role, so please make them aware if you are going to be unavailable for any date during this time.

Got a Question?

If you are interested in learning more about the role, please contact Raimonda Stankute at [e-mail].

Applications must be submitted through our online portal. Applications sent via email will not be accepted.

Required experience: Manager.