Energy Operations Lead: Global Impact, Hybrid & Flexible

SmartestEnergy; Ipswich; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading energy company is seeking an Energy Operations Executive in Ipswich, UK. The role focuses on exceeding operational expectations and delivering quality customer service throughout the customer journey, from contracting to billing. Candidates should possess excellent organisational, communication, and analytical skills, along with a proficiency in IT applications. This position offers a hybrid working model, promoting work-life balance while contributing to global impact initiatives.

Benefits

Flexible working from anywhere for up to 30 days a year

Commitment to diversity and inclusion

Opportunities for global impact

Qualifications

• Ability to adapt to a fast-paced environment.
• Strong organisational skills to manage multiple tasks.
• Excellent communication for customer interactions.

Responsibilities

• Ensure operational expectations are exceeded.
• Deliver exceptional customer service.
• Work across various tasks from contracting to billing.

Skills

Strong organisational skills

Good standard of numerical skill

Excellent attention to detail

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Initiative and drive

Ability to work independently and collaboratively

Flexibility to adapt

Proficient in IT applications

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading energy company is seeking an Energy Operations Executive in Ipswich, UK. The role focuses on exceeding operational expectations and delivering quality customer service throughout the customer journey, from contracting to billing. Candidates should possess excellent organisational, communication, and analytical skills, along with a proficiency in IT applications. This position offers a hybrid working model, promoting work-life balance while contributing to global impact initiatives.