Energy Customer Advocate

Octopus Energy Group; Brighton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An innovative energy company in Brighton is seeking a dedicated individual for a Customer Service role focused on assisting customers with energy queries. This position emphasizes empathetic communication and problem-solving, allowing staff to positively impact energy users. The company offers hybrid work options and several perks, making this role ideal for those thriving in a fast-paced environment and committed to customer care and sustainability.

Responsibilities

• Assist customers with their inquiries related to energy services.
• Emphasize problem-solving and empathetic communication.
• Impact energy users positively through effective service.

Job description

An innovative energy company in Brighton seeks a dedicated individual for a Customer Service role focused on assisting customers with their phd queries. The position emphasizes problem‑solving and empatInsensitive communication, allowing staff to impact energy users positively. Offering hybrid work options andEra several perks, this role is ideal for those who thrive in a fast‑paced environment and want to be part of a progressive team committed to customer care and sustainability.