Endoscopy Booking Coordinator — Part-Time, Patient-Centric

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; Sur place; GBP 18 000 - 26 000; Temps partiel

Résumé du poste

Milton Keynes University Hospital NHS Foundation Trust is seeking a Part Time Endoscopy Booking Coordinator to cover maternity leave. You will manage endoscopy bookings, validate waiting lists, and coordinate with clinical staff to ensure timely patient care and high-quality customer service.

The role emphasizes accuracy, multi-tasking, and improving patient access within NHS pathways. The post involves day-to-day waiting list management, appointment scheduling, capacity planning, and working

Qualifications

• Excellent organisational skills with attention to detail.
• Ability to manage multiple priorities and deadlines in a busy NHS setting.
• Strong communication and teamwork to coordinate with clinical staff and admin colleagues.

Responsabilités

• Coordinate patient bookings across endoscopy lists and services.
• Manage and validate waiting lists to ensure timely patient care.
• Monitor capacity and plan lists to maximise utilisation.
• Maintain accurate patient records and waiting data across digital systems.
• Provide high standards of customer service and support staff induction and training.

Connaissances

Booking coordination

Waiting list management

Capacity planning

Patient pathways

Customer service

Outils

EDM system

Description du poste

Milton Keynes University Hospital NHS Foundation Trust is seeking a Part Time Endoscopy Booking Coordinator to cover maternity leave. You will manage endoscopy bookings, validate waiting lists, and coordinate with clinical staff to ensure timely patient care and high-quality customer service.

The role emphasizes accuracy, multi-tasking, and improving patient access within NHS pathways. The post involves day-to-day waiting list management, appointment scheduling, capacity planning, and working