Endoscopy Booking & Scheduling Coordinator

VerseOne Group; Chelmsford; On-site; GBP 21,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking an enthusiastic Booking Officer to deliver efficient waiting list administration for the Endoscopy service. You will support the clinical team, Endoscopy Supervisor, Unit Manager, and other divisional managers to meet national targets and ensure high-quality patient care.

The role includes training junior admin staff and ensuring compliant, timely patient administration across evenings and weekends as needed.

Qualifications

• GCSE in English and Maths or equivalent.
• Experience using MS Office software.
• Previous NHS experience preferred.
• Secretarial, administration, and waiting list officer experience.

Responsibilities

• Provide comprehensive waiting list administration to meet prescribed timetables and national targets.
• Ensure booking of lists for the clinical team is accurate.
• Assist with preparation of diagnostic procedures and ensure notes are available for admission.
• Work evenings and weekends as required for smooth Endoscopy unit operations.
• Maintain accurate/current patient documentation.
• Report faults as appropriate.
• Organise referrals, manage paperwork, and triage referrals.
• Liaise with clinical staff regarding pre-assessment, equipment and prescriptions.
• Coordinate with senior management, secretaries, consultants, nursing and GP teams.
• Adjust RTT status to ensure patients follow the correct pathway.

Skills

NHS Experience

Secretarial & Admin

Waiting list officer

Education

GCSE English & Maths

Tools

MS Office

Job description

Mid and South Essex NHS Foundation Trust is seeking an enthusiastic Booking Officer to deliver efficient waiting list administration for the Endoscopy service. You will support the clinical team, Endoscopy Supervisor, Unit Manager, and other divisional managers to meet national targets and ensure high-quality patient care.

The role includes training junior admin staff and ensuring compliant, timely patient administration across evenings and weekends as needed.