Endoscopy Scheduling & Admin Specialist

Southend University Hospital NHS Trust; Leigh on Sea; On-site; GBP 21,000 - 24,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking an proactive Endoscopy Booking Officer to join the Endoscopy team. The role focuses on delivering a professional administrative service to support clinicians and managers, ensuring patient pathways meet national targets and providing guidance to junior admin staff.

You will manage waiting lists, book clinical lists accurately, and coordinate with the team to prepare diagnostic procedures while safeguarding patient notes and confidentiality.

Responsibilities

• Ensure a comprehensive and efficient waiting list administration service is provided with prescribed timetables to meet national waiting time targets
• Ensuring booking of lists for the clinical team is correct and accurate
• Assist with preparation of the diagnostic procedures and ensure patient’s notes are available for admission and unit attendee's
• Work flexibly incorporating evenings and weekends to ensure the smooth running of the Endoscopy unit reception area
• Be responsible for reporting faults as appropriate
• To ensure daily tasks are completed, emails, answerphone messages, patient confidential information is stored away, referrals are organized in relevant priority, collecting of paperwork, triaging of referrals, post room, photocopying of leaflets and tracking of notes etc.
• Liaising and organizing with clinical team regarding patients requiring pre-assessment, equipment and prescriptions for patients
• Liaising with senior management team, secretaries, consultants, nursing, STT team, CNS, GP’s
• To adjust/amended patients clock and/or RTT status to ensure patient is sitting on the correct pathway

Job description

Mid and South Essex NHS Foundation Trust is seeking an proactive Endoscopy Booking Officer to join the Endoscopy team. The role focuses on delivering a professional administrative service to support clinicians and managers, ensuring patient pathways meet national targets and providing guidance to junior admin staff.

You will manage waiting lists, book clinical lists accurately, and coordinate with the team to prepare diagnostic procedures while safeguarding patient notes and confidentiality.