Part-Time Endoscopy Scheduling Specialist

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 24,000 - 32,000; Part time

Job summary

Milton Keynes University Hospital NHS Foundation Trust is seeking a Part Time Booking Coordinator to support the Endoscopy Team during a fixed-term maternity cover. The role focuses on efficient booking, waiting list validation, and capacity planning to ensure timely patient care and adherence to national targets.

Responsibilities include day-to-day list management, data accuracy across systems, and responding to patient and staff inquiries.

Qualifications

• Experience coordinating bookings and waiting lists for elective care.
• Strong organisational skills and attention to detail.
• Ability to work across multiple digital systems and teams.
• Excellent customer service and communication with patients and staff.
• Ability to support induction and training for new staff.

Responsibilities

• Manage endoscopy waiting lists and appointment scheduling.
• Coordinate patient pathways and validate referrals with clinical staff.
• Monitor capacity and utilisation of lists to maximise access.
• Liaise with stakeholders to improve patient access and experience.
• Provide high standard customer service and respond to enquiries.
• Support induction and training for new staff and new team members.

Skills

Organisational skills

Customer service

Waiting list management

Appointment scheduling

Capacity planning

Stakeholder liaison

Tools

EDM system

MS Office

Job description

Milton Keynes University Hospital NHS Foundation Trust is seeking a Part Time Booking Coordinator to support the Endoscopy Team during a fixed-term maternity cover. The role focuses on efficient booking, waiting list validation, and capacity planning to ensure timely patient care and adherence to national targets.

Responsibilities include day-to-day list management, data accuracy across systems, and responding to patient and staff inquiries.