Employment Specialist (Worcester)

Seetec Business Technology Centre; Worcester; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading organization in employment support is seeking an Employment Specialist in Worcester. The ideal candidate will manage customer caseloads, conduct assessments, and implement tailored action plans to aid individuals with learning disabilities in their job search. The role requires strong IT skills and knowledge of the local labor market, along with experience in a target-driven environment. Comprehensive benefits including annual leave and health insurance are offered, making this an excellent opportunity for motivated individuals in the employment sector.

Benefits

25 days annual leave

Health Insurance Allowance

Company Pension Scheme

Volunteer Days

Annual Pay Review

Qualifications

• Experience working with individuals with learning disabilities.
• Ability to use Microsoft Office and digital technologies.
• Familiarity with employability and recruitment frameworks.

Responsibilities

• Manage a caseload of customers with learning disabilities.
• Conduct in-depth assessments to aid customer progression.
• Work with multiple agencies to provide holistic support.

Skills

Local labour market knowledge

Experience with complex needs

Fully IT literate

Target driven environment experience

Contractual service delivery

Tools

Microsoft Office (including 365)

Microsoft Teams

Job description

Are you passionate about working with people and being part of their journey to find employment? If yes, then this could be the ideal role for you as we are recruiting an Employment Specialist to join our amazing team!

Key Responsibilities

• Meet, and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
• Progressively manage a caseload of referred customers with a learning disability using a variety of appropriate strategies to help them overcome barriers to gaining employment.
• Learning disability awareness and self-development/knowledge to provide specialist support to customer group.
• Undertake in-depth assessments using a suite of tools to fully understand a customer's circumstances, preferences and holistic barriers to progression to employment.
• Achieve the Customer Service and Quality Standards required on the programme.
• Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
• Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
• Use social prescribing to develop and improve customer circumstances (e.g. healthy eating classes, smoking cessation and social groups).
• Work with multiple agencies to develop holistic approaches to support customers. With customer consent undertake case conferences with external agencies to jointly optimise support packages.
• Undertaking direct marketing to employers using digital and electronic formats e.g. email, LinkedIn, Facebook, Twitter etc.
• Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments.
• Co-produce effective in-work support plans with participants and employers, based on an assessment of need, providing practical support to ensure a smooth transition into work. When appropriate facilitate job carving opportunities.
• Be mindful of Health & Safety within the customer's workplace and actively promote and report (if appropriate) to ensure a safe working environment for all customers.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
• Maintain IT files and customer records to the required compliance and quality standards.
• Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.

Skills and Experience

Essential

• A good working knowledge of the local labour market in the specified geographical locations.
• Experience of working with people with multiple and complex needs in particular those with learning disabilities.
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams.
• Experience of working in a target driven environment.
• Experience of delivering services to meet contractual and quality standards.

Desirable

• Knowledge of the employability industry and/or Knowledge of the recruitment industry.
• Understanding of Supported employment Opportunities and associated frameworks (IPS/SEQF).
• Experience of working with people in advice & guidance environments.
• Full driving licence to enable deployment across a specified geographical area (region), when required.

Benefits

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme - 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Location and Hours

Location: Worcester

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date

Closing Date: 5 January 2026

Additional Information

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned.
What our people say.
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of Ex‑Offenders can be found on our website under About us.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Salary

£30,000 to £32,000 p.a (dependent on experience) with these great benefits.