Employee Relations & Human Resources Manager

Amazon Jobs; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global audio storytelling company seeks a talented Employee Relations & HR Manager for its London office. This dual-role combines employee relations expertise with HR partnership for global hub teams. The ideal candidate will manage ER casework, conduct investigations, and ensure compliance with employment regulations. A Bachelor's degree and experience in ER or HR are required. This role offers unique growth opportunities in a creative environment.

Qualifications

• Experience in employee relations, labor relations, human relations or labor/employment law.
• Knowledge of national and local employment laws and regulations.
• Experience managing complex, sensitive ER cases with discretion and sound judgment.

Responsibilities

• Manage and oversee ER casework, collaborating with HRBPs.
• Conduct and manage ER investigations and conflict resolution.
• Support the design, implementation, and rollout of ER policies.

Skills

Employee relations

Human resources

Communication skills

Problem-solving

Education

Bachelor's degree or equivalent

Advanced degree or law degree

Job description

At Audible, we believe stories have the power to transform lives. That’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THE ROLE

Our Global People & Places team is seeking a talented Employee Relations (ER) & Human Resources (HR) Manager to join our London office. This dual‑function role combines strategic employee relations expertise across our organization with hands‑on HR partnership for our global hub teams. You’ll support a positive employee relations climate that promotes employee safety, capability, engagement, and a high‑performance, customer‑obsessed culture. This position serves as a trusted advisor on complex ER matters while acting as the frontline HR consultant to the London Hub leader and local teams. This role offers unique career growth opportunities in a global, fast‑paced environment with industry‑leading People & Places practices.

RESPONSIBILITIES

• Manage and oversee ER casework, collaborating with Functional and Regional Senior HRBPs as needed.
• Conduct and manage ER investigations, performance management, workplace conduct issues, and conflict resolution.
• Support the design, implementation, and rollout of ER and compliance policies and programs.
• Take ownership, play a supporting role in significant ER projects.
• Partner with legal counsel and regional stakeholders to ensure compliance with local employment regulations.
• Analyze ER trends and metrics to identify opportunities for proactive interventions and process improvements.
• Act as a primary HR point of contact for the London Hub leader and teams.
• Provide consultation on people matters including talent management, organizational design, compensation, and employee development.
• Deliver guidance on company policies, local employment practices, and HR programs.
• Collaborate with Global People & Places teams (Functional HRBPs, Talent Acquisition, HR Operations) to ensure seamless service delivery.
• Support Hub leader(s) in maintaining an inclusive, productive, and engaging workplace culture.
• Facilitate onboarding, employee lifecycle events, and organizational changes.

QUALIFICATIONS

• Bachelor’s degree or equivalent.
• Experience in employee relations, labor relations, human relations or labor/employment law.
• Knowledge of national and local employment laws and regulations.
• Experience managing complex, sensitive ER cases with discretion and sound judgment.
• Advanced degree, law degree, or other specialized training in ER/HR.
• Excellent written and verbal communication skills with the ability to establish partnerships and work collaboratively with senior leadership and across all organizational levels.

ABOUT AUDIBLE

Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers’ daily lives. We are a global company with an entrepreneurial spirit and a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

LEGAL AND EEO STATEMENTS

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice: https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.