Employee Relations Coordinator

bpha; England; Hybrid; GBP 26,000; Full time

Job summary

A leading organization in the United Kingdom is seeking an Employee Relations Coordinator to enhance the employee relations service. This full-time role requires expertise in managing ER cases, excellent organizational skills, and strong communication abilities. As part of the people team, you will help navigate sensitive situations, promote compliance, and contribute to a positive workplace culture while ensuring processes are handled with empathy and professionalism. This is a hybrid position based in Bedford.

Qualifications

• Experience supporting a variety of ER cases.
• Strong organisational skills to maintain records accurately.
• Ability to handle sensitive conversations professionally.

Responsibilities

• Support ER case management from start to finish.
• Assist with investigations and gather necessary information.
• Maintain case management systems and prepare reports.

Skills

Experience supporting ER cases

Strong organisational skills

Excellent communication skills

Proactive team player

Flexibility and openness to learning

Job description

Employee Relations Coordinator

£26,000 per annum

Bedford, Hybrid

Full Time

Fixed Term Contract (12 Months)

As an employee relations coordinator, you ll play a vital role in supporting our people team to deliver a proactive and people-focused ER service. You ll help managers and employees navigate sensitive situations, ensuring processes run smoothly and fairly. This role is all about attention to detail, empathy, and building confidence in how we handle people issues.

You ll be part of creating a positive workplace culture helping us resolve challenges quickly and professionally while ensuring compliance and consistency.

Key Responsibilities

• Support ER case management: Assist with managing ER cases from start to finish, ensuring accurate records and timely updates.
• Assist with investigations: Gather information, prepare documentation, and support investigators to ensure fair and compliant processes.
• Keep things organised: Maintain case management systems, track progress, and help prepare reports for leadership.
• Communicate clearly: Provide empathetic and professional support to managers and employees during ER processes.
• Help build capability: Support ER training sessions for managers and collect feedback to improve future sessions.
• Ensure compliance: Help the team follow employment law and company policies, reducing risk and protecting the organisation.

What We’re Looking For

• Experience supporting a variety of ER cases and understanding the importance of compliance and fairness.
• Strong organisational skills and attention to detail.
• Excellent communication skills, with the ability to handle sensitive conversations professionally.
• A proactive team player who is happy to support colleagues when needed.
• Flexible and open to learning and improving how we do things.