Employee Experience Manager EMEA

Treasury Wine Estates; Twickenham; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading global wine company is seeking an Employee Experience Manager based in their Twickenham office. This hybrid role focuses on partnering with senior leaders to enhance employee experience and implement HR strategies across the EMEA region. Ideal candidates will possess strong business partnering skills, a relevant undergraduate degree, and experience in driving compliance and employee relations initiatives. Join a collaborative culture with opportunities for personal and professional growth, including flexibility and employee product allowances.

Benefits

Employee product allowance

True flexibility in work arrangements

Global opportunities across various regions

Structured development programs

Additional leave day (TWEforME Day)

Qualifications

• Experience leading compliance and employee relations initiatives.
• Ability to think strategically and manage change effectively.
• Working knowledge of multiple HR disciplines, including diversity and performance management.

Responsibilities

• Provide HR leadership and advice to senior leaders.
• Lead cyclical people programs and talent management initiatives.
• Support organizational change and workforce planning.

Skills

Business partnering capabilities

Relationship building with leadership

Complex problem solving

Organizational diagnosis

Data analysis

Education

Undergraduate degree in Business Administration, HR or related field

CIPD qualification

Tools

OD tools and techniques

Job description

About us

Treasury Wine Estates (TWE) is one of the world’s leading wine companies. We know that it’s the thinkers, makers and doers who have the most impact as we continue to strive towards being recognised as the world’s most admired premium wine company. We are proud of our portfolio of brands that have tremendous heritage, rich quality and a reputation for excellence across the globe. From the iconic luxury of Penfolds, to the broad appeal of Lindeman’s and newer brands like 19 Crimes, we are committed to creating memorable wine experiences for our consumers.

About the Role

The Employee Experience Manager is responsible for partnering with senior leaders and supporting people managers from key functions across the EMEA region to provide HR advice, coaching, career development, change support and management of employee relations cases as required. Specifically, this role will implement strategies to build a high performing organisation with a positive and consistent employee experience.

You will be responsible for leading the delivery of core people programs and processes for business unit teams across the region, including EOY performance reviews, talent, support and team building. This will include developing and deploying initiatives related to culture, the employee experience, Inclusion & Diversity, learning and development, recruitment, performance, compliance, talent management and change management.

This role will be based at our Twickenham office on a hybrid basis, and will be offered on a 12-month Fixed Term Contract.

Key Responsibilities

The Employee Experience Manager will support the P&C Directors across the EMEA region with key activities aligned to the divisional People strategy to deliver TWE’s Game Plan and embed our purpose and one TWE culture.

Business Partnership and Leadership

• Leveraging commercial knowledge of business issues and market trends, as well as expertise in capability and culture, provide HR leadership, advice and recommendations and act as a trusted advisor to senior leaders and People Managers in region
• Provide valuable business insights to support divisional P&C Directors to deliver their people plans and create opportunities for a consistent employee experience across divisions
• Provide leadership and timely execution of cyclical people programs

Employee Experience Centric Culture

• Partner with the broader P&C team to take a human centred approach to create initiatives that foster a positive employee experience: for example, career development; onboarding; well-being, and engagement
• Design and embed initiatives to encourage a One TWE culture of connection and meaning
• Deliver cultural and procedural changes to embed legislation requirements and regional HR policies to ensure managers and employees are enabled and the company is compliant

Leading Change and Supporting Business Evolution

• Support senior leaders and people managers to lead change across their teams in an employee-centric way, preserving culture and maintaining care for one another
• Support the people and organizational change elements of business transformation in line with all legislative requirements. This includes organisation structural design and review; workforce transition/change management process and employee communications support
• Help leaders and team members foster a growth mindset and build capabilities to ‘future‑proof’ their skills and opportunities
• Embrace and advocate for the adoption of new ways of working, new technology, continuous improvement and curiosity
• In partnership with the divisional P&C Directors, engage with the business to identify future workforce requirements and apply strategic workforce planning tools to inform overall talent strategy that ensures TWE is future fit

What We're Looking For

We are looking for a fully rounded HR professional with experience that includes business partnering capabilities, demonstrated experience of working closely with commercial and corporate businesses, supporting the delivery of people plans, as well as dealing with complex business and HR issues.

You’ll also need

• Undergraduate degree in Business Administration, HR or related field or equivalent
• CIPD qualification is desirable
• Proven ability to drive improved business performance and employee experience through HR interventions
• Proven ability to develop strong relationships with executive leadership, senior leaders and the broader business
• Proven experience in leading compliance and employee relations initiatives
• Ability to utilise OD tools and techniques to facilitate teams, change management and organisational design challenges
• Demonstrated experience to think strategically and translate agreed strategic plans into efficient change management processes, systems and/or projects & initiatives
• Working knowledge of multiple HR disciplines, including compensation practices, organisational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws
• Proven ability to effectively manage multiple projects/work streams and deliver timely/quality results
• Strong analytics, attention to detail and financial acumen

What’s in it for you

At TWE, we’re bold in our ambitions and passionate about our brands. You’ll be part of a collaborative, inclusive culture with opportunities to grow, innovate, and make a real impact in one of the world's most dynamic wine companies.

You’ll also get:

• Access to the world’s most celebrated wines through our employee product allowance
• True flexibility in determining how, when and where you work to achieve your potential
• Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe
• Opportunity to build a career across multiple functions (we’re really good at doing this!)
• Structured development programs to support your health, wellbeing and career
• “TWEforME Day” – an additional day of leave each year, for you to do you

Culture

We bring our whole selves, we’re courageous and we deliver together – that’s our DNA. We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can‑do attitude. We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.

Inclusion and Diversity

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact [e-mail], quoting the job title and reference number.

In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.

Application Process

• The closing date for applications is 23:55pm on Sunday 1st February 2026.
• Only applications submitted via our careers page will be considered.

Recruitment and Selection

The recruitment and selection process for this role will begin with a brief telephone interview.

• These are currently set to take place from the WC 2nd Feb 2026
• First-stage Interviews will likely begin WC 16th Feb 2026
• Second-stage Interviews will likely begin WC 23rd Feb 2026

Although the dates listed may be subject to change, we do move quickly at TWE and continually review applications, so if you don’t want to miss out, apply today!