Employee Benefits Senior Administrator

Office Angels; City Of London; Hybrid; GBP 38,000 - 40,000; Full time

Job summary

A leading employment agency in London is seeking a talented Employee Benefits Senior Administrator. You will manage group risk products and be the primary point of contact for clients, ensuring compliance and exceptional service delivery. Ideal candidates will have experience in financial services and strong communication skills. This role offers a hybrid working pattern with a competitive salary package.

Benefits

Professional development opportunities

Collaborative team environment

Qualifications

• Prior experience in financial services or insurance administration, ideally within group risk or employee benefits.
• Strong knowledge of Group Risk products and market practices.
• Ability to work under pressure while meeting deadlines.

Responsibilities

• Primary contact for advisers and clients, ensuring exceptional service delivery.
• Manage processes related to group risk products such as Group Life, Income Protection, and Critical Illness.
• Prepare and maintain reports on scheme performance, renewals, and pipeline activity.

Skills

Financial services experience

Knowledge of group risk products

Excellent communication skills

Proficient in Microsoft Office

Detail-oriented

Tools

CRM systems

Job description

Job Advertisement: Employee Benefits Senior Administrator

Location: Blackfriars, London
Contract Type: Fixed Term Contract (12 months)
Salary: 38,000 - 40,000 per annum
Working Pattern: Full Time, hybrid

Are you a talented administrator with a passion for employee benefits and group risk products? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have an exciting opportunity for you! Our client, a leading organisation in the accounting industry, is seeking an enthusiastic Employee Benefits Senior Administrator to join their dynamic team in the heart of London.

What You'll Do:

As the Employee Benefits Senior Administrator, you will be the primary point of contact for advisers and clients, ensuring exceptional service delivery. Your key responsibilities will include:

• Managing complex processes related to group risk products such as Group Life, Income Protection, and Critical Illness.
• Processing new business applications, renewals, and amendments for group risk policies with precision.
• Liaising with insurers to obtain quotations, underwriting decisions, and policy documentation.
• Maintaining compliance standards and accurate records in line with FCA regulations.
• Assisting with audits and compliance checks as required.
• Preparing and maintaining reports on scheme performance, renewals, and pipeline activity.
• Contributing to process improvements and best practice initiatives within the team.

What You Bring:

To excel in this role, you should have:

• Prior experience in financial services or insurance administration, ideally within group risk or employee benefits.
• Strong knowledge of Group Risk products and market practises.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office and CRM systems, with a keen eye for detail.
• The ability to work under pressure while meeting deadlines.
• A commitment to confidentiality, reliability, and trustworthiness.

Experience & Knowledge:

Your background should include:

• Conducting market reviews and summarising recommendations for clients.
• Utilising insurers' portals for quoting and policy management.
• Producing detailed reports for new business initiatives.
• Experience with scheme implementations and transferring policies between insurers.

Terminology and Concepts:

You should have an understanding of key terminology and concepts related to group risk and healthcare, including:

• Registered/Excepted group life, total sum assured, and deferral periods.
• Medical underwriting processes and benefits commonly offered by healthcare plans.

Why Join Us?

• Location: Enjoy the convenience of our office, located just a 7-minute walk from City Thameslink train station.
• Impact: Be part of a collaborative team where your contributions truly matter.
• Development: We support your professional growth and encourage continuous learning.

Apply Now! (Please note this role is being advertised by Office Angels Central London).

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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