Employability and Skills Team Manager

Get Set UK Group; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading employment services organization in Greater London is seeking an Employability & Skills Team Manager to lead a team of Employment Advisors. The role emphasizes performance management, client engagement, and building stakeholder relationships. Ideal candidates will have leadership experience, strong analytical skills, and a commitment to client success. Join this dynamic team and contribute to positive community outcomes while benefiting from competitive salaries and professional development opportunities.

Benefits

Competitive salaries

Comprehensive pension schemes

Healthcare packages

Gym memberships

Inclusive employee forum

Continuous training and development

Qualifications

• Demonstrable experience in team leadership within employability or skills sectors.
• Experience leading and managing teams, ideally within employment services.

Responsibilities

• Supervise and mentor a team of Employment Advisors.
• Ensure team meets performance, compliance, and quality KPIs.
• Oversee client progress and provide tailored support.
• Build and maintain partnerships with employers and organizations.
• Manage post-employment support to ensure client success.
• Ensure accurate client records and compliance with standards.
• Advocate for company's values in the community.

Skills

Analytical

Performance-Driven

Leadership

Empathetic

Tech-Savvy

Ambitious

Team Leadership Experience

Tools

CRM systems

Data management tools

Communication tools

Job description

Get Set to take your career to the next level.

We are looking for an Employability & Skills Team Manager to lead our team of Employment Advisors in delivering high-quality services. You'll have the opportunity to make a real impact by supporting clients into sustainable employment while guiding your team to meet performance and quality targets. This role offers excellent progression opportunities, with a clear path towards becoming a Business Manager. Join us and be part of a growing organisation that values people and works for positive community outcomes.

Your impact:

• Lead and Mentor: Supervise a team of Employment Advisors, guiding them to success through regular coaching, performance reviews, and support.
• Performance Management: Ensure your team meets performance, compliance, and quality KPIs across all employment services.
• Client Engagement: Oversee client progress, ensuring tailored support for each individual on their employment journey.
• Stakeholder Relationships: Build and maintain partnerships with employers, Job Centres, training providers, and community organisations.
• In-Work Support: Manage post-employment support to help clients stay in work and thrive.
• Data and Compliance: Ensure accurate client records and adherence to legal and contractual standards.
• Promote Services: Advocate for Get Set UK's values across external partnerships and the local community.

Who we seek:

• Analytical: You are able to assess situations and data to make informed decisions.
• Performance-Driven: You strive to meet and exceed targets while maintaining quality standards.
• Leader: You have experience leading and managing teams, ideally within employment services.
• Empathetic: You understand the unique challenges faced by clients seeking employment and the support they need.
• Tech-Savvy: You are proficient in CRM systems, data management, and communication tools.
• Ambitious: You are driven to grow professionally, with a strong focus on team and individual success.
• Experience: You have at demonstrable experience in team leadership within employability or skills sectors,

You share our values:

• Be Ambitious: You show determination and innovation in your approach.
• Be Inspiring: You inspire responsibility through your daily actions.
• Be Proud: You take pride in your daily achievements and want to support your local community.
• Be Considerate: You collaborate well in an inclusive environment.
• Own It: You own your attitude, motivation, and actions.

Our promise to you:

We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.

Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing. As part of the Get Set UK team, you'll enjoy:

• Competitive salaries that appreciate your hard work and dedication.
• Comprehensive pension schemes designed for your future security.
• Healthcare packages that prioritise your wellbeing.
• Gym memberships to support your physical health and mental clarity.
• An inclusive employee forum where your voice is heard and valued.
• Continuous training and development opportunities to help you grow and succeed.

Get Set for a better tomorrow:

Ready to take your first steps into management? Join Get Set UK and help others thrive in their careers, just as you've thrived in yours. Apply today!

We reserve the right to close applications early. Please apply early to avoid disappointment.

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.

If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you.

This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.