Emergency Department Flow Lead

Whittington Health NHS Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare organization in Greater London is seeking an experienced individual to support the smooth operation of the Emergency Department. The successful candidate will manage patient flow and assist clinical staff during busy periods. Applicants should possess NVQ level 4 or equivalent experience, strong organizational skills, and proficiency in IT, ideally with experience using hospital information systems. This role requires effective communication and the ability to work under pressure, ensuring timely patient care and safety protocols are followed.

Qualifications

• Strong interpersonal skills for building relationships with staff.
• Demonstrable proficiency in English for medical communication.
• Flexibility in working hours is needed.

Responsibilities

• Assist clinical staff with patient flow management.
• Monitor and update patient information in the system.
• Participate in daily handover meetings and safety huddles.

Skills

Good interpersonal skills

High level of IT literacy

Ability to work under pressure

Organizational skills

Effective communication

Education

NVQ level 4 or equivalent experience

Tools

Microsoft Office Suite

Medway web clinical system

Job description

A leading healthcare organization in Greater London is seeking an experienced individual to support the smooth operation of the Emergency Department. The successful candidate will manage patient flow and assist clinical staff during busy periods. Applicants should possess NVQ level 4 or equivalent experience, strong organizational skills, and proficiency in IT, ideally with experience using hospital information systems. This role requires effective communication and the ability to work under pressure, ensuring timely patient care and safety protocols are followed.