EMEA Quality Data Analyst

Core Health & Fitness; Liverpool; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading fitness equipment provider is seeking an EMEA Quality Subject Matter Expert based in the UK to enhance product quality and customer satisfaction. The role involves analyzing and presenting data from key systems, collaborating with various teams, and translating customer feedback into actionable insights. Candidates should have 2-5 years of experience in data analysis, strong analytical skills, and a Bachelor’s degree in a related field. This position offers an opportunity to impact product performance and customer experience significantly.

Qualifications

• 2–5 years of experience in data analysis or customer service analytics.
• Experience analyzing complex data sets to identify trends and root causes.
• Proven track record of resolving product or service issues impacting customers.

Responsibilities

• Collaborate with cross-functional teams to meet customer needs.
• Analyze data to identify potential product performance issues.
• Monitor product issue rates and elevate customer-impacting issues promptly.

Skills

Strong analytical and problem-solving skills

Proficiency in Salesforce

Proficiency in Oracle

Excellent communication skills

Customer-focused mindset

Supply chain understanding

Education

Bachelor’s degree in business Analytics, Information Systems, Computer Science, Engineering

Tools

Excel

Data management tools

Job description

A leading fitness equipment provider is seeking an EMEA Quality Subject Matter Expert based in the UK to enhance product quality and customer satisfaction. The role involves analyzing and presenting data from key systems, collaborating with various teams, and translating customer feedback into actionable insights. Candidates should have 2-5 years of experience in data analysis, strong analytical skills, and a Bachelor’s degree in a related field. This position offers an opportunity to impact product performance and customer experience significantly.