EMEA Enterprise CRM Account Executive

ServiceNow; United Kingdom; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

ServiceNow in the United Kingdom is seeking a Senior CRM Account Executive to drive market success for our CRM suite. You will manage assigned accounts, develop new business, and shape the sales strategy across the territory.

You will lead executive engagements with CXO-level stakeholders, partner with cross-functional teams, and demonstrate value through AI-enabled CRM solutions. The role requires strong relationship skills and a track record of complex software sales.

Qualifications

• 7+ years of sales experience within complex software or platform solutions.
• Deep experience in an Account Executive role.
• Experience leading virtual or matrixed teams.
• Ability to develop C-level relationships (CFO/CIO/COO/CDO).
• Experience integrating AI into work processes or decision-making.

Responsibilities

• Oversee account development and pipeline across territory.
• Develop sales strategy and regional plan for assigned accounts.
• Engage with C-suite executives and coordinate with cross-functional teams.
• Present CRM offerings to prospects and partners at events.
• Drive customer success and revenue growth post-sale.
• Manage opportunities through the sales process to closure.

Skills

Account Executive experience

Virtual team leadership

C-level relationship building

Complex software sales

AI in workflows

Tools

CRM platforms

Job description

ServiceNow in the United Kingdom is seeking a Senior CRM Account Executive to drive market success for our CRM suite. You will manage assigned accounts, develop new business, and shape the sales strategy across the territory.

You will lead executive engagements with CXO-level stakeholders, partner with cross-functional teams, and demonstrate value through AI-enabled CRM solutions. The role requires strong relationship skills and a track record of complex software sales.