Elite Retail Security Officer – Protect & Deter in Store

Mitie Cleaning & Hygiene Services; Eastbourne; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Flexible benefits

Salary Finance

MiDeals discounts

Cycle to work

Job summary

Mitie Cleaning & Hygiene Services is looking for a Retail Elite Security Officer to join the Total Security Management Team in Eastbourne. The role requires flexibility in shifts and locations, providing a visible security presence with exceptional customer service.

The ideal candidate will have retail security experience, strong communication skills, and the ability to work independently or as part of a team. A valid UK driving licence is beneficial.

Qualifications

• Retail security experience required.
• Excellent written and verbal communication skills.
• Able to work on own initiative and in teams.

Responsibilities

• Provide a visible security presence and high level of customer service.
• Protect customers and colleagues from abuse and theft.
• Liaise with store management, Police and external agencies when required.
• Utilise conflict resolution to diffuse difficult situations.
• Ensure safety and wellbeing of staff and customers in line with policies.
• Maximise use of BWCCTV during confrontational situations.

Skills

Retail security

Communication skills

Driving license

Team player

Conflict resolution

Tools

ASCONE

SAFER Approaches

CCTV

CCTV Licence

Job description

Mitie Cleaning & Hygiene Services is looking for a Retail Elite Security Officer to join the Total Security Management Team in Eastbourne. The role requires flexibility in shifts and locations, providing a visible security presence with exceptional customer service.

The ideal candidate will have retail security experience, strong communication skills, and the ability to work independently or as part of a team. A valid UK driving licence is beneficial.