Retail Elite Security Officer – Customer-Focused Protection

Mitie Group plc.; St Leonards; Presencial; GBP 17.000 - 21.000; Jornada completa

Descripción de la vacante

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team. You will cover various shift patterns and potentially different locations, ensuring a professional security presence and high level of customer service.

Required: retail security experience, a Frontline Door Supervision or Security Guarding Licence, and good communication skills. A CCTV licence and driving licence would be advantageous. Pay rate is £13.10 per hour.

Formación

• Retail security experience is required.
• Frontline Door Supervision or Security Guarding Licence is essential.
• CCTV Licence would be beneficial.
• A full UK driving licence would be beneficial.
• Ability to use ASCONE and SAFER approaches.
• Excellent written and verbal communication skills.

Responsabilidades

• Protect customers and colleagues from abuse with a professional security presence.
• Provide a highly visible security presence while delivering excellent customer service.
• Proactively deter anti-social behaviour, theft and crime.
• Liaise with store management, Police and external agencies when required.
• Utilise conflict resolution to diffuse difficult situations.
• Ensure health, safety and wellbeing concerns are identified and rectified per policy.

Conocimientos

Teamwork

Initiative

Communication

Conflict resolution

Retail security experience

Educación

Frontline Door Supervision or Security Guarding Licence

CCTV Licence

Herramientas

ASCONE

SAFER

Descripción del empleo

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team. You will cover various shift patterns and potentially different locations, ensuring a professional security presence and high level of customer service.

Required: retail security experience, a Frontline Door Supervision or Security Guarding Licence, and good communication skills. A CCTV licence and driving licence would be advantageous. Pay rate is £13.10 per hour.