Elite Retail Security Officer - Flexible Shifts

Mitie Cleaning & Hygiene Services; St Leonards; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible benefits

Virtual GP

Salary Finance

Choices benefits platform

MiDeals discounts

Cycle-to-work

Life cover

Mitie Stars recognition

Job summary

Mitie Cleaning & Hygiene Services in the United Kingdom is seeking a Retail Elite Security Officer to join the Total Security Management Team. You must be available to cover various shift patterns and be flexible in working locations.

Pay rate £13.10. Onsite parking is available. You will protect customers and colleagues, deter anti-social behaviour, liaise with store management and external agencies, and provide a professional security presence with excellent customer service.

Qualifications

• Retail security experience required.
• Able to use ASCONE and SAFER approaches.
• Flexible to work with different teams as required.
• Excellent written and verbal communication skills.
• Capable in the use of technology.
• Conflict resolution training is a plus.

Responsibilities

• To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
• To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
• To proactively deter and prevent anti-social behaviour, theft and criminal activity.
• Liaising with the store management, Police and other external agencies when required.
• Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
• Ensuring behaviours and situations that endanger health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in line with company policies.

Skills

Retail security experience

ASCONE

SAFER approaches

Excellent communication

CCTV licence

Door supervision licence

Full UK driving licence

Education

Security Guarding Licence

Job description

Mitie Cleaning & Hygiene Services in the United Kingdom is seeking a Retail Elite Security Officer to join the Total Security Management Team. You must be available to cover various shift patterns and be flexible in working locations.

Pay rate £13.10. Onsite parking is available. You will protect customers and colleagues, deter anti-social behaviour, liaise with store management and external agencies, and provide a professional security presence with excellent customer service.