Retail Security Elite Officer: Proactive Protection

Mitie Group plc.

St Leonards

On-site

GBP 17,000 - 19,000

Full time

2 days ago

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Job summary

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team in TN38. The role requires a highly visible security presence to deter and prevent theft while delivering exceptional customer service.

You will liaise with store management and external agencies as needed and adapt to flexible shifts and locations. The successful candidate will have retail security experience, strong communication skills, and a proactive approach to resolving conflicts and

Qualifications

Retail security experience is mandatory.
Excellent communication skills and professional presence required.
Ability to work flexible shifts and locations.
Conflict resolution skills and mediation ability required.

Responsibilities

Protect customers and colleagues from abuse with a professional security presence.
Provide a highly visible security presence and deliver excellent customer service.
Deter and prevent anti-social behaviour, theft and crime.
Liaise with store management, Police and external agencies as required.
Use conflict resolution to diffuse difficult workplace situations.
Identify and rectify health, safety and wellbeing issues per policy.