Elite Client Experience & Events Coordinator

Pinsent Masons Llp; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading law firm in the City of Westminster is seeking a Client Services professional to manage large meetings and events in their London HQ. The role requires coordination from planning to execution, ensuring a world-class experience for clients. Key responsibilities include liaising with various departments, setting up AV equipment, and meeting client needs efficiently. Candidates should have experience in events management, excellent IT skills, and the ability to manage conflicting demands. This position offers competitive benefits including annual leave and private healthcare.

Benefits

Carers’ leave

25 days annual leave entitlement

Contributory pension

Private healthcare policy

Death in service cover

Qualifications

• Experience of events management within a corporate environment.
• Technical knowledge of event space setups and presentation equipment.
• Ability to operate tools, components, and peripheral accessories.

Responsibilities

• Coordinate and plan meeting support from booking to completion.
• Set up, prepare, configure, and troubleshoot AV equipment.
• Meet and greet key clients/hosts on the day.

Skills

Excellent IT skills, including MS Office packages

Effective and intuitive communicator

Proven organisational skills

Ability to handle conflicting demands

Good knowledge of current network protocols

Education

GCSE level or equivalent, including maths and English

Tools

Booking system/events management system (Eptura Engage/Condeco)

AV hardware

Job description

A leading law firm in the City of Westminster is seeking a Client Services professional to manage large meetings and events in their London HQ. The role requires coordination from planning to execution, ensuring a world-class experience for clients. Key responsibilities include liaising with various departments, setting up AV equipment, and meeting client needs efficiently. Candidates should have experience in events management, excellent IT skills, and the ability to manage conflicting demands. This position offers competitive benefits including annual leave and private healthcare.