Elective Bookings Officer | Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare institution is seeking an Elective Bookings Officer to join the Surgery Waiting List Bookings Team at Albany Park. This role focuses on booking and rescheduling inpatient procedures and requires excellent communication skills. The candidate should be flexible, detail-oriented, and able to work collaboratively. The institution encourages a healthy work-life balance and offers professional development opportunities. This role provides a chance to contribute positively to the team and meet national targets.

Benefits

First class development opportunities

Flexible working patterns

Supportive and dynamic department

Qualifications

• Demonstrated excellent communication skills for handling telephone enquiries.
• Ability to prioritise tasks and work independently and collaboratively.
• Strong attention to detail for accurate data collection and recording.

Responsibilities

• Handle internal and external telephone enquiries confidently.
• Work effectively both independently and as part of a team.
• Contribute positively to meeting local and national targets.

Skills

Excellent communication skills

Attention to detail

Flexibility and proactive approach

Job description

Overview

An exciting opportunity has arisen for an Elective Bookings Officer to join the Surgery Waiting List Bookings Team at Frimley Park Hospital. This role is based at Albany Park. The post holder will be responsible for a variety of tasks related to booking and rescheduling inpatient procedures. The successful candidate will be expected to work both independently and collaboratively within the team.

Responsibilities

• Demonstrate excellent communication skills, with confidence in handling both internal and external telephone enquiries.
• Have a flexible and proactive approach to work, with the ability to prioritise tasks and work effectively both independently and as part of a team.
• Show strong attention to detail, particularly in the accurate collection and recording of data.
• Understand the importance of meeting local and national targets and contribute positively to achieving them.

This role offers an excellent opportunity to develop your skills and experience within the Elective Bookings Team, working at Band 3 as part of a supportive and dynamic department.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

This advert closes on Sunday 21 Dec 2025