Educational IT Systems Engineer - Network & Support Lead

Teaching Vacancies; Rugby; On-site; GBP 30,000 - 40,000; Full time

Job summary

An Educational Trust in Rugby is seeking an IT Systems Engineer to provide critical 1st and 2nd line support across multiple schools. The successful candidate will maintain secure and efficient IT systems, manage support tickets, and ensure a reliable IT service for staff and pupils. This role demands excellent problem-solving skills and collaboration across sites, contributing to the educational environment. The Trust values its employees and offers structured support to ensure a successful integration into the team.

Benefits

Detailed induction programme

Recognition of continuity of service

Supportive working environment

Qualifications

• Experience in providing 1st and 2nd line IT support.
• Proficient in managing IT systems and infrastructure.
• Ability to work collaboratively across multiple sites.

Responsibilities

• Provide IT support across all schools within the Trust.
• Ensure IT systems are secure, reliable, and efficient.
• Manage helpdesk tickets and assist in training staff.

Skills

Problem-solving skills

Technical knowledge

IT support experience

Collaboration skills

Education

Relevant IT qualification

Experience in IT service delivery

Tools

Google Workspace

Smoothwall firewall

SIMS (MIS)

Job description

An Educational Trust in Rugby is seeking an IT Systems Engineer to provide critical 1st and 2nd line support across multiple schools. The successful candidate will maintain secure and efficient IT systems, manage support tickets, and ensure a reliable IT service for staff and pupils. This role demands excellent problem-solving skills and collaboration across sites, contributing to the educational environment. The Trust values its employees and offers structured support to ensure a successful integration into the team.