Ecommerce Trading Specialist

Sysco; Ashford; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading food service provider in Ashford is seeking an enthusiastic Ecommerce Trading Specialist. This hybrid role focuses on optimizing online sales and enhancing the customer journey on ecommerce platforms. Ideal candidates will have proven experience in ecommerce and trading, strong analytical skills, and proficiency in using ecommerce CMS. You’ll be a key part of a diverse team aiming for continuous improvement in operational processes.

Qualifications

• Proven experience in ecommerce and trading of web platforms.
• Experience using an ecommerce CMS is essential.
• Strong analytical approach to identify and understand trends.

Responsibilities

• Report and measure efficiency of Search and Browse for maximization.
• Implement recommendations to improve the site.
• Conduct regular website audits and backend analysis.

Skills

Ecommerce expertise

Analytical skills

Communication

Problem-solving

Tools

Ecommerce CMS

SAP Hybris

Job description

Ecommerce Trading Specialist

Salary up to £35k (dependent on experience)

Ashford (Hybrid)

We’re looking for an enthusiastic and detail-oriented Ecommerce Trading Specialist to join our growing ecommerce team. This is a varied role, offering a great opportunity to be involved across both the trading and operational sides of ecommerce—helping to improve the customer journey while supporting day-to-day platform performance and project delivery.

Working closely with teams across merchandising, marketing, and product, you’ll help ensure our website is optimised for both commercial performance and a seamless customer experience. You’ll also support ecommerce operations and play a key role in the delivery of digital projects that enhance our platforms.

What you’ll be doing:

• Report and measure efficiency of Search and Browse identifying opportunities to further maximize online sales and profitability
• Implement recommendations & continuous improvements to the site
• Measure the effectiveness of Perfect With & See Similar recommendations
• Be the principal expert in the operation and functionality of the web ordering platform, able to answer queries and issues from across all parts of Brakes and customers, particularly in relation to customer setup and onboarding, but also more generally across all the features and functions of the site
• Actively contributes to improving team processes and ways of working
• Presents work to stakeholders, effectively communicating rationale and promoting best practice
• Conduct regular website audits and backend analysis, reviewing customer journey touchpoints and implementing enhancements to improve performance and conversion
• Offers QA support where needed, adhering to guidelines provided by the QA team

What We’re Looking For:

• Proven experience in ecommerce and trading of web platforms or related spaces
• Experience using an ecommerce CMS is essential, knowledge of SAP Hybris would be an advantage
• Strong analytical approach to identify and understand trends based on data and insight with a detailed understanding of ecommerce eco-systems and levers to drive performance
• Team-orientated with ability to effectively communicate priorities and collaborate with partners across the organization at all levels
• An organised, proactive and determined problem solver with a keen eye for detail

Additional Information

At Sysco GB everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco GB and we recognise that Sysco GB can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.