Ecommerce Executive (London)

Somerce; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading social commerce agency in London is seeking an Ecommerce Executive to support operations and drive client success on TikTok Shop. You will manage product uploads, campaigns, and performance reporting while collaborating closely with Ecommerce Managers. The ideal candidate has 1–2 years of relevant experience and a passion for social commerce. This role offers a hybrid work model and opportunities for personal growth as the company expands.

Benefits

Hybrid working with Manchester studio and remote flexibility

28 days holiday plus bank holidays

£50 monthly wellness allowance

Regular team socials and events

Opportunity to grow with the company as it expands internationally

Qualifications

• 1–2 years experience in ecommerce, merchandising, digital marketing or similar.
• Excellent attention to detail with strong organizational skills.
• Comfortable working with data in Google Sheets or Excel.
• Proactive, problem-solving mindset with willingness to learn quickly.
• Passion for TikTok and social commerce.

Responsibilities

• Upload products and ensure accurate titles, descriptions, pricing, and images.
• Optimize product listings for search and conversion.
• Monitor inventory levels daily and flag stock risks.
• Support in building and scheduling promotions and campaigns.
• Pull performance data from TikTok Seller Centre and maintain reporting sheets.
• Coordinate with teams on product links, bundles, and pricing.

Skills

Attention to detail

Organizational skills

Problem-solving mindset

Ecommerce experience

Proficiency in Google Sheets or Excel

Passion for TikTok and social commerce

Tools

Google Sheets

Excel

TikTok Shop

Shopify

Amazon

Job description

About Somerce

Somerce (somerce.com) is the UK’s leading TikTok Shop and social commerce agency. We drive growth for some of the most exciting beauty, lifestyle and DTC brands including Free Soul, P.Louise, AKT London, Warrior Supplements, Glow For It and Unilever.

We turn TikTok Shop into a high performing sales channel that delivers millions in GMV for our clients. From running high production TikTok Lives out of our Manchester studio (previously TikTok Shop’s official UK studios) to managing thousands of SKUs across affiliates, campaigns and promotions, we handle the full funnel.

We are growing quickly and looking for an ambitious Ecommerce Executive to support our Ecommerce Managers in delivering outstanding results for our clients.

The Role

As Ecommerce Executive you will be the operational backbone of our client accounts. Working alongside Ecommerce Managers, you will handle the executional tasks that keep client shops trading at their best — from uploading products and setting up campaigns, to monitoring stock and pulling reports.

This role is perfect for someone who is hands-on, detail-oriented and excited about social commerce. You will gain exposure to some of the UK’s biggest and fastest-growing brands while learning the mechanics of TikTok Shop from the inside.

Key Responsibilities

Shop Operations and Maintenance

• Upload new products, ensuring accurate titles, descriptions, pricing and images
• Optimise product listings for search and conversion
• Monitor inventory levels daily and flag stock risks to the Ecommerce Manager
• Assist with bundle creation and product categorisation

Promotions and Campaign Setup

• Support the Ecommerce Manager in building and scheduling promotions, flash sales and discounts
• QA all campaign setups to ensure they go live correctly and remain active during the campaign period
• Liaise with TikTok Shop account managers for approvals and issue resolution

Reporting and Insights

• Pull daily, weekly and monthly performance data from TikTok Seller Centre
• Maintain internal reporting sheets and ensure data accuracy
• Highlight key performance changes or anomalies to the Ecommerce Manager

Collaboration

• Work closely with Ecommerce Managers to execute client trading strategies
• Support the Live and Creative teams by ensuring product links, bundles and pricing are ready for Lives
• Coordinate with the Affiliate team on sample requests and creator product allocations

Location: London (Hybrid, 3 days in office, 2 remote)

Must Have

• 1–2 years experience in ecommerce, merchandising, digital marketing or similar
• Excellent attention to detail with strong organisational skills
• Comfortable working with data in Google Sheets or Excel
• A proactive, problem-solving mindset with a willingness to learn quickly
• Passion for TikTok and social commerce

Nice to Have

• Hands-on experience with TikTok Shop, Shopify or Amazon
• Experience in beauty, lifestyle or DTC categories
• Understanding of ecommerce KPIs such as conversion, AOV and CTR

Why Join Somerce

• Be part of the future of commerce – we are building the UK’s most advanced TikTok Shop operation, running hundreds of live hours and delivering millions in GMV every month
• Work with exciting brands – from challenger beauty brands to global household names, you will help shape the future of social commerce for our clients
• Growth and autonomy – you will own trading strategy, build processes and make a direct impact on client success
• Culture – entrepreneurial, collaborative and performance driven. We move fast, celebrate wins and expect everyone to bring ideas to the table

Perks

• Hybrid working with Manchester studio and remote flexibility
• 28 days holiday plus bank holidays
• £50 monthly wellness allowance
• Regular team socials and events
• Opportunity to grow with Somerce as we expand internationally