Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Liverpool; On-site; GBP 14,000 - 25,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager to join their vibrant team in Liverpool. This role is crucial in leading the restaurant, ensuring exceptional service, and fostering a positive team environment. With a focus on personal and professional growth, you will benefit from a comprehensive training program and numerous perks, including a generous food allowance and discounts. If you are passionate about hospitality and ready to make a positive impact, this opportunity is perfect for you.

Benefits

£3000 bonus opportunity

Access to earnings before payday

Dedicated 6-week training programme

Free food allowance on every shift

50% discount at Wagamama

Internal progression opportunities

Access to wellness counselors

Family-friendly policy

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communicator fostering open conversations and team engagement.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Team Leadership

Communication Skills

Budget Management

Problem Solving

Education

Experience in Hospitality Management

Job description

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Hospitality Operations Manager (Hiring Immediately), Liverpool

Client: wagamama

Location: Liverpool, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our continuous journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include:

• A competitive salary, £3000 bonus opportunity per year, and an average of £140 tips per week*
• Access up to 30% of your earnings before payday with Wagestream
• Dedicated 6-week training programme
• £14 - £25 of free Wagamama food allowance on every shift
• 50% discount at Wagamama and 30% off other TRG brands for family and friends
• Internal progression opportunities towards becoming a General Manager
• Kintsugi Wellness: access to counselors, cycle to work scheme, discounted gym and leisure
• Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support: salary-repaid loans for urgent financial needs

What we look for:

• Experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced, complex environment
• Strong communicator who fosters open, caring conversations, ensuring team support and engagement
• Understanding of restaurant financial performance and opportunity identification
• Ability to manage budgets and labor costs
• Passionate leader experienced in team performance and development
• Inspiring and engaging leadership style to nurture team growth
• Problem solver who can think quickly and make decisions on the spot

The Wagamama way:

Kaizen, meaning ‘good change,’ is our core philosophy, shaping our approach to food, thinking, and working. We are committed to championing change in our communities and planet.

With three decades of acting differently, we celebrate diversity and personality over perfection, welcoming everyone and their unique stories. We promise to support and create safe spaces for real conversations with open hearts and minds.

We ask you to bring your authentic self to the role. Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams; averages are based on front-of-house management across UK restaurants between 29/05/23 and 02/07/23. Tips vary by restaurant and are at guests' discretion, not guaranteed or considered wages.