Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Preston; On-site; GBP 14,000 - 25,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an Assistant General Manager to join their dynamic team. This role is essential in supporting the General Manager and leading the restaurant with a focus on exceptional service and team motivation. The ideal candidate will possess a passion for hospitality, strong leadership skills, and a commitment to positive change. With competitive salary offerings, a generous bonus structure, and numerous perks, this opportunity promises not just a job but a fulfilling career path in a vibrant and supportive environment. If you thrive in a fast-paced setting and have a knack for inspiring others, this position could be your next great adventure.

Benefits

Access up to 30% of earnings before payday

Dedicated 6-week training program

Free food allowance on every shift

50% discount at Wagamama

Internal progression opportunities

Kintsugi Wellness access

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communicator engaging in meaningful conversations.
• Passionate leader experienced in team performance and development.

Responsibilities

• Support the General Manager in leading the restaurant operations.
• Inspire and motivate the team to provide exceptional service.
• Drive performance in a fast-paced, complex environment.

Skills

Hospitality Management

Team Leadership

Communication

Financial Performance Analysis

Problem Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Preston, Lancashire

Client: Wagamama

Location: Preston, Lancashire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our people promise, values, and core leadership behaviors. You'll inspire and motivate your team to provide exceptional service and strive to exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, and an average of £140 tips per week.*

Additional perks:

• Access up to 30% of your earnings before payday with Wagestream
• Dedicated 6-week training program
• £14 - £25 of free Wagamama food allowance on every shift
• 50% discount at Wagamama + 30% off all other TRG brands with family and friends
• Internal progression opportunities towards becoming a General Manager
• Kintsugi Wellness access, including counselors, cycle-to-work scheme, discounted gym and leisure
• Family-friendly policies with 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support, including salary-repayable loans for urgent needs

What we look for:

• An experienced hospitality manager capable of leading a restaurant team with positive behaviors and driving performance in a fast-paced, complex environment
• A strong communicator who engages in meaningful conversations with consideration and care
• Experience understanding restaurant financial performance and identifying opportunities
• Ability to manage restaurant and labor budgets
• A passionate leader experienced in team performance and development
• An inspiring individual who motivates their team to nourish and flourish
• A forward-thinking problem solver, quick to make decisions

The Wagamama way:

Kaizen, meaning ‘good change,’ is our core philosophy. It influences our food, thinking, and working methods, emphasizing freshness and a commitment to positive change in communities and the environment.

We celebrate differences, value personality over perfection, and welcome everyone’s unique story. We promise to support our team, build trust, and create safe spaces for open conversations.

All we ask is for you to bring your authentic self and what makes you different.

Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages, left at guests' discretion, and are based on management positions across UK restaurants from 29/05/23 to 02/07/23.