Service Administrative Support Officer

NHS; Swansea; On-site; GBP 24,000 - 27,000; Full time

Job summary

An exciting opportunity to join the Pharmacy Business Hub at Singleton Hospital, providing essential administrative support. The ideal candidate will manage their workload independently, possess strong numeracy skills, and be proficient in Microsoft Office applications. This role offers a chance to contribute to a dynamic healthcare environment.

Qualifications

• Experience in an administrative role.
• Ability to take comprehensive formal minutes.

Responsibilities

• Provide comprehensive administrative support to the Pharmacy team.
• Organise meetings and prepare relevant documentation.

Skills

Numeracy

Communication

Education

Level 3 qualification (e.g., NVQ/QCF)

Tools

Microsoft Office

Job description

Job summary

An exciting opportunity has arisen to join our dynamic and fast-paced Pharmacy Business Hub, based at Singleton Hospital.

The successful candidate may be required to provide support across other pharmacy departments, as well as the central Pharmacy Business Team, depending on service needs.

We are seeking to appoint a full-time team member (37.5 hours per week). The ideal candidate will be capable of managing and prioritising their own workload, demonstrating the ability to work independently and use their own initiative.

Applicants should possess strong numeracy skills, relevant office administration experience, and a solid working knowledge of Microsoft Office applications, with particular proficiency in MS Teams and Word.

If you are enthusiastic, motivated, and suitably qualified, this role presents an excellent opportunity to take on a rewarding new challenge within our service.

Main duties of the job

The post holder will provide comprehensive administrative support to the Pharmacy team, ensuring that all tasks are completed efficiently, accurately, and to a high standard.

Responsibilities will include the accurate processing of documents in accordance with instructions from the line manager, as well as demonstrating initiative in the ongoing development and application of administrative systems and procedures.

When required, the post holder will be responsible for organising meetings, preparing and distributing relevant documentation, including agendas and approved minutes. They will also be expected to take and transcribe minutes in a clear and timely manner, ensuring effective communication and follow-up.

About us

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK, we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements, and volunteering roles available.

We are an inclusive employer and welcome applications from everyone, whatever their sex, religion or belief, race, age, sexual orientation, gender identity, pregnancy or maternity status, marital or civil partnership status, or disability.

Our values - Caring For Each Other, Working Together and Always Improving - show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted: 15 May 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,433 to £26,060 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 130-AC074-0525

Job locations: Singleton Hospital, Sketty Lane, Swansea, SA2 8QA

Job description

Full job description and person specification are attached within the supporting documents or can be viewed by clicking 'Apply now' in Trac.

The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications and Knowledge (Essential):

• Educated to level 3 qualification eg NVQ/QCF or RSA 111 (or equivalent)
• Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational. Working knowledge of filing/data systems including record management/destruction of records.
• Understanding of information governance protocol and importance of confidentiality.
• Knowledge of organisational policies, procedures and relevant IT packages.
• Evidence of commitment to ongoing personal development and willingness to undertake training and development as necessary.

Desirable:

• Business administration qualification.
• ECDL/typing qualification.

Experience (Essential):

• Demonstrate experience in an administrative role.
• Experience of communicating with all levels of professional staff and the public.
• Experience of dealing with confidential matters and sensitive data, and regarding the appropriate maintenance and storage of records.
• Ability to take comprehensive formal minutes and transcriptions.
• Advanced knowledge of word processing, spreadsheet, and presentation packages.

Desirable:

• Administering finance systems, e.g., requisitions, budget monitoring.

Additional information regarding DBS checks and sponsorship requirements are included in the original description.